What is better ConnectWise Control or AgilityPortal? You have such a wide range of Collaboration Software options in today’s state of that industry that selecting the best product is often frustrating. On our comparison page, we let you examine the features, pricing conditions, available plans, and more details of ConnectWise Control and AgilityPortal.
It’s also possible to assess their score (9.0 for ConnectWise Control vs. 8.0 for AgilityPortal) and user satisfaction level (100% for ConnectWise Control vs. 96% for AgilityPortal). The scores and ratings provide you with a solid idea how both these software products perform. Additionally, check if the application can integrate with your current business apps to promote greater productivity.
Our experts made sure to prepare reviews of all popular Remote Support Software products offered out there, but among them these three caught our special attention: ScreenConnect, Atera, Zendesk.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
AgilityPortal provides several plans for users to choose from, including an enterprise pricing plan intended for large remote and distributed organizations and teams that require an enterprise-class intranet solution. AgilityPortal can be availed and deployed as a cloud-based SaaS or on-premise solution. Here are details:
Cloud-Based (SaaS)
Small (P1) – by quote
Designed for small teams
Dashboards
Widgets
Company news
Tagging
Search
Company page
Announcements
Posts
Departments/Teams
Extranet software
People
Locations
Discussions
Messages
FAQs
Chat
Pages
Documents
Media
Wikis
Ideas
Goals
Social functionalities
Polls & Surveys
Rewards & Recognition
Forms
Events
Analytics & Administration
Accessibility
SLA & Support
5 GB file storage
Medium (P2) – by quote
All features in Small (P1), Plus:
100 – 399 users
Projects
Tasks
Workspaces
Universal log-in provider
10 GB file storage
Large (P3) – by quote
All features in Medium (P2), Plus:
400 – 999 users
25 GB file storage
Enterprise (P4) – by quote
All features in Large (P3), Plus:
1,000+ users
Content administration
Landing pages
Integration with enterprise applications
50 GB file storage
Dedicated account manager
On-Premise (Self-Hosted) – by quote
Host the intranet solution on your own network
Complete control over infrastructure maintenance & management
AgilityPortal supports integration with the following apps:
OneDrive
SharePoint
Google Drive
Box
Dropbox
OneLogin
SecureAuth
Okla
YouTube
Vimeo
Wistia
Vidyard
Microsoft Stream
Brightcove
MS Teams
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dyson, Tempus, Grabyo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AgilityPortal is a corporate intranet platform for remote organizations and teams to transform communication and collaboration, employee experience. and workplace culture.
When you choose a product that you are sure will be an actual asset for your team you shouldn’t simply focus on what experts have to say about it. In many cases personal experience with the solution will vary, depending on your own goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for every app to give you a quick overview of how actual users of ConnectWise Control and AgilityPortal estimate their contact with the software. Our algorithm is built around detailed analysis of product mentions on other websites, social media and blogs, so you are going to obtain a complete and reliable picture of what other clients think about each solution. In this case ConnectWise Control has a total satisfaction rating at 100% while for AgilityPortal 96% of users say they had an enjoyable experience with it.
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