Comm100
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Chat Windows
- Performance Reports
- Analytics
- Security & Reliability
- Rule-Based Chat Allocation & Routing
- Granular Permission Setting
- Team Collaboration
- Supervision
- CMS Integration
- E-Commerce Integration
- Rule-Based Proactive Chat
- Surveys
- Easy-to-Search Chat History
- Multiple Languages
- Auto-Translation
- Mobile Optimization
- Open APIs
Pricing Info
Pricing Info
Live Chat Startup: $31/agent/month
- Full widget customization
- Multi-language chat
- Canned messages
- Basic reporting
Live Chat Plus: $55/agent/month
- Everything in Startup, plus:
- Chat routing
- Audio-video chat
- Chat wrap-ups
- Unlimited campaigns
- Advanced reporting
Live Chat Ultra: By quote
- Everything in Plus, plus:
- Advanced chat routing
- Screen sharing
- Agent shift management
- Dynamic chat campaigns
- Custom reporting
AI Agent: By quote
- Supports 12 channels (Live Chat, Comm100 Messenger, Instagram, Zendesk Chat, Facebook Messenger, X, WhatsApp, LINE, Telegram, SMS, WeChat, Securing Messaging)
- Context-aware conversations
- Guided workflows
- Seamless escalation
- Learns from unanswered queries
Pricing varies by product and plan. The pricing details listed above highlight selected Comm100 offerings, including Live Chat and AI Agent. For a full comparison of features and pricing across the entire Comm100 product suite, please visit their pricing page: https://www.comm100.com/pricing/
Integrations
Integrations
Comm100 Live Chat integrates with the following systems and applications:
- Salesforce
- Calendly
- Zapier
- Telegram
- LINE
- Google Analytics
- HubSpot
- Shopify
- Cisco UCCX/UCCE
- Slate
- Webex Contact Center
- Deltapath
- Microsoft Bookings
- Canvas
- Zendesk
- Microsoft Dynamics 365
- Twilio
- SharePoint Online
- Ellucian
- GoToMeeting
- IBM Watson
- WordPress
- Zendesk Chat
- MMDSmart
- Telnyx
- Signal
- X/Twitter
- Google Drive
- Confluence
- ServiceNow
- Optimove
- Drupal
For the details, you can check their integrations page: https://www.comm100.com/integrations/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
G2A, Sears, Toronto, Stanford University, Whirlpool
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A solution is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their customers in real time.
Company Email
support@comm100.com
Contact No.
Company's Address
Suite 238 – 1027 Davie Street
Vancouver, British Columbia
V6E 4L2 Canada
Comm100 Comparisons
Popular Comm100 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live Dashboard
- Page Analysis
- Download Reports
- Heat Maps
- Detailed Information
- White Label
- In Depth Sources
- Cross Device Users
- Entry/Exit Page Reporting
- WordPress Email Integration
- Browsers Used
- Email Reporting
- Recent Visitors
- Multiple Site and User Engagement
- Top Referrals
- Live Support With Visitors
- Keyword Analytics
- Recent Searches
- Download & External Link Tracking
- Profile Visualizing
- Country Tracking
- Live Map
- iPhone, iPad & Android Support
- Invisible Counters
- HTTPS Tracking
Pricing Info
Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:
Free
- Below 2k/mo Pageviews
- 1 Site
- 14 Days Detailed Data History
Starter – $4.99/month
- Below 10k/mo Pageviews
- 2 Sites
- 30 Days Detailed History
- HTTPS Websites tracking
- 2 Triggers
- 1 Chat Agent/User
Basic – $9.99/month
- Below 50k/mo Pageviews
- 5 Sites
- 60 Days Detailed Data History
- HTTPS Websites tracking
- 3 Users/Agents
- 3 Campaigns and Goals
- 5 Triggers
- 2,000 Heatmap Daily Clicks
- 7 Heatmap Archive
Pro – $21.99/month
- Below 500k/mo Pageviews
- 30 Sites
- Unlimited Detailed Data History
- HTTPS Websites tracking
- 22 Campaigns and Goals
- 20 triggers
- 10 Users/Agents
- 6,000 Heatmap Daily Clicks
- 30 Heatmap Archive
Ultimate – $49.99/month
- Below 1M/mo Pageviews
- 100 Sites
- Unlimited Detailed Data History
- HTTPS Websites tracking
- 50 Campaigns and Goals
- 45 Triggers
- 15 Users/Agents
- 9,000 Heatmap Daily Clocks
- Unlimited Heatmap Archive
Integrations
Hitsteps integrates with the following business systems and applications:
- HTML
- WordPress
- Joomla
- Drupal
- Shopify
- Prestashop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Market Twister, Zethus, Preferred Traffic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful real-time visitor management and live chat service that allows you to monitor visitors stream and follow each visitor’s pageviews to know more about them. It can determine visitors’ locations, operating systems, browsers, and devices used. With that information, engagement is more colorful, and lead generation a high possibility.
Company Email
Company's Address
Hitsteps Comparisons
Popular Hitsteps Alternatives
It may not always be sufficient to simply compare Comm100 and Hitsteps against each other. Even though reliable tools, cost and user experience are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards claimed by every app. Very often a less known solution may turn out to be an amazing choice that was a winner of many SaaS awards such as our Supreme Software Award which reveals that in spite of smaller market popularity it’s a significant contender to the apps that dominate the market.
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