What is better CloudTalk or Yeastar Cloud PBX? To ensure that you find the most helpful and productive Business Phone Systems for your enterprise, you have to compare products available on the market. For instance, here it is possible to match CloudTalk’s overall score of 8.5 against Yeastar Cloud PBX’s score of 8.8. You can even review their general user satisfaction: CloudTalk (100%) vs. Yeastar Cloud PBX (90%).
Moreover, you can evaluate their strengths and weaknesses feature by feature, including their contract conditions and rates. By comparing products you are sure that you pick the best software for your company. It goes without saying you must understand your particular requirements to realize which software meets those needs.
In the event you need to quickly locate the more reliable Call Center Software according to our experts we advise you take a look at the following products: Freshdesk Contact Center, Zendesk, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Yeastar Cloud PBX works with worldwide SIP trunks and mainstream IP phones. It also integrates with the following hotel software solutions, CRM tools, communications systems, and other third-party applications:
char
EasyLynq
SugarCRM
Salesforce
Zoho
Microsoft Dynamics 365
Outlook
Google Contacts
Xtelsio CTI
AsterSwitchboard
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TechNet S.R.L, Meituan-Dianping, Ing. Lucarelli & C.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified communications solution that helps PBX providers and telecom resellers accelerate business growth and deliver optimal customer experiences.
Every time you research different Business Phone Systems apps you shouldn’t only study their list of features and provided pricing packages. Pay attention to the fact that the app must be matching your requirements and company so the more flexible their offer the better. Check what OSes are supported by CloudTalk and Yeastar Cloud PBX and make sure you will get mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, because this might be a critical factor for many firms.
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