What is better CloudTalk or Suppressionlist.app? If you wish to have a quick way to learn which Communications Software product is better, our proprietary algorythm gives CloudTalk a score of 8.5 and Suppressionlist.app a score of 8.5 for overall quality and performance. In addition, CloudTalk is rated at 100%, while Suppressionlist.app is rated N/A% for their user satisfaction level.
You can also evaluate their product details, such as modules, tools, options, plans, pricing, and much more. Check if the application can customize a few of its workflows to ensure the software fits your own business procedures.
People who want to save some time or could use a Call Center Software recommendation from our team might want to try out these top choices for the current year: Freshdesk Contact Center, Zendesk, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Works with web browsers and email client platforms.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An email management solution for handling suppression lists and monitoring privacy compliance. It helps companies handle opt-outs quite easily. With the platform, you don’t need to manually tick off every unsubscriber. This is automated by the application. Features include modules for issue management and single opt-out capability.
It may not always be sufficient to just compare CloudTalk and Suppressionlist.app against each other. Even though useful tools, cost and user experience are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards merited by each product. In many cases a less dominant software may turn out to be a good choice that was distinguished with industry awards such as our Great User Experience Award which proves that in spite of limited market presence it’s a worthy contender to the services that rule the market.
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