What is better CloudTalk or Sendinblue Email? Finding the suitable Communications Software product is as straightforward as assessing the strong and poor characteristics and terms offered by CloudTalk and Sendinblue Email. Here it's also possible to match their overall scores: 8.5 for CloudTalk vs. 9.3 for Sendinblue Email. Or you can look at their general user satisfaction rating, 100% for CloudTalk vs. N/A% for Sendinblue Email.
We suggest that you put some effort and study their unique features and figure out which one is the better alternative for your business. What’s more bear in mind to factor in your company’s or industry’s special circumstances, for example, a multilingual software for a global staff or a mobile version to help you work on the go.
In the event you have to quickly find the best Call Center Software according to our review team we advise you examine the following products: Freshdesk Contact Center, JustCall, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Brevo can integrate with a number of native and third-party business applications, including but not limited to the following:
Shopware
Ninja Forms
Privy
Jimdo
WordPress
Shopify
PrestaShop
Magento
Wix
Zapier
Pipedrive
TypeForm
WooCommerce
Optinmonster
Thrive Leads
MailPoet
Intercom
HubSpot
SurveyMonkey
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Asics, Devispresto, Aquarelle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A comprehensive email and SMS marketing campaign tool that lets you build and expand your audience for more conversions. It also empowers companies to build and grow customer relationships via email campaigns, comprehensive workflows, SMS campaigns, personalized signup forms, and customized landing pages.
Both CloudTalk and Sendinblue Email were reviewed by a group of reliable SaaS experts who prepared a thorough examination of all key aspects of every solution. Their ultimate rating was prepared by means of unique SmartScore algorithm which provides an individual partial score to each component like: main features, customer support, mobile support, security, user satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only thing important to a business so we make sure we pay attention to all aspects of a software prior to calculating its final rating.
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