What is better CloudTalk or ONNE? When comparing CloudTalk and ONNE, you can easily see which Communications Software product is the better choice. This ensures that your organization will be able to choose most productive and useful application. You can check the specifics, such as available tools, prices, plans offered by each vendor, offer terms, and more
We also let you check their general scores to know which one seems to be more beneficial for your firm. CloudTalk has 8.5 points for overall quality and 100% rating for user satisfaction; while ONNE has 8.0 points for overall quality and 96% for user satisfaction. Likewise, you can also find out which software business is more reliable by sending an email request to both vendors and check which company replies without delays.
At this time, the top services in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
ONNE provides a simple and transparent enterprise pricing plan. You only need to pay for the ready apps and applets you use. It offers a Basic App with 12 pre-built applets or functions that you can use for a lifetime free of charge.
Free and paid applets are also available as add-ons to the Basic App. Here are the details:
Basic App – $0
Free for a lifetime
Post, alert, event invite, document, and file sharing
Invoice generation
Payment processing
Account reconciliation
Unlimited groups & users
1-on-1 & batch messaging
Various admin rights & controls
Ready Apps for Business Types – Starts at $19/year
Small businesses
One-time/recurring events
Clubs & associations
Schools, kindergarten, & daycares
Tuition centers, coaching, & training institutions
In the event you continue having doubts about which app will be best in your case it might be a good idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular every service is and how large is its online presence. For example, in case of Facebook CloudTalk has 206 likes on their official page while ONNE profile is liked by 1561 people.
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