CloudTalk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Call Queueing
- International Numbers
- Toll-Free Numbers
- Short Numbers
- Callback
- Internal Phone Number Tags
- Business Hours
- Personalized Greetings
- Voicemail
- Internal Call Greetings
- Contact Tags
- Custom Fields
- Blacklist
- Advanced Call Routing
- Statistics and Monitoring
- Integrations with Business Tools
- Utilities
- Outbound Call Center
Pricing Info
Pricing Info
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
- All Essential features
- Open API
- Salesforce integration
- Power Dialer/Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Custom – Quote-based plan
- All Expert features
- Custom onboarding
- Unlimited outbound calls (Flat Rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
Integrations
Integrations
CloudTalk integrates with the following business systems and applications:
- Hubspot
- Pipedrive
- Salesforce
- Zendesk
- Freshdesk
- LiveAgent
- Helpscout
- Intercom
- Shopify
- Bigcommerce
- Magento
- Microsoft Dynamics
- Zoho CRM
- Groove
- Live Chat
- Shoptet
- Magento
- Shopify
- Bigcommerce
- 12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Company Email
support@cloudtalk.io
Contact No.
Company's Address
CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA
CloudTalk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- 3-Minute App Building
- Ready-to-Use Apps
- Applets
- Structured Communication
- Process Automation
- Mobile App Customization
- Free Basic App
- Customer Invitations
- Security & Maintenance
- Cloud Infrastructure
Pricing Info
ONNE provides a simple and transparent enterprise pricing plan. You only need to pay for the ready apps and applets you use. It offers a Basic App with 12 pre-built applets or functions that you can use for a lifetime free of charge.
Free and paid applets are also available as add-ons to the Basic App. Here are the details:
Basic App – $0
- Free for a lifetime
- Post, alert, event invite, document, and file sharing
- Invoice generation
- Payment processing
- Account reconciliation
- Unlimited groups & users
- 1-on-1 & batch messaging
- Various admin rights & controls
Ready Apps for Business Types – Starts at $19/year
- Small businesses
- One-time/recurring events
- Clubs & associations
- Schools, kindergarten, & daycares
- Tuition centers, coaching, & training institutions
- Dance, music, trekking, & biking groups
- Religious groups
- Apartments & residents
- Hobby groups
- Yoga studios & classes
- Senior schools
Applets for Features – Starts at $15/year
- Admin rights & controls
- Zoom video calls
- Attendance tracking
- Group communication
- Timetables & schedules
- Daily activity log
- Absentee management
- Electronic invoicing
- PDF resources
- Online forms
- Smart report builder
- Prayer program
Integrations
ONNE integrates with these solutions:
- Zoom
- Team Viewer
- Skype
- Adobe Reader
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Goodness Graphics. Sports Academy, Tap Tales
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ONNE lets you build a business solution where you can pick curated apps you need.
Company Email
hello@one.world
Contact No.
Company's Address
Ashwin Bavani Initiatives Pvt. Ltd. (ONNE)
Level 2, SNBCM Hall, Pettah, Trivandrum, 695024
India
ONNE Comparisons
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In the event you continue having doubts about which app will be best in your case it might be a good idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular every service is and how large is its online presence. For example, in case of Facebook CloudTalk has 206 likes on their official page while ONNE profile is liked by 1561 people.
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