Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Push Notifications
- Advanced Encryption
- SMS & Rich Messaging
- Call & Video Conferences
- File Transfers
- Call Forwarding & Transfer
- External Provisioning
- MDM Compliance
- API
- SIP Server Agnostic
- Hybrid Radio/5G
- Wi-Fi Finder
- Smart Contacts
Pricing Info
Pricing Info
Cloud Softphone has five offerings for enterprise pricing that you can pay for on a monthly basis. An overview of these packages is given below.
Outgoing Only –$120/month
- Unlimited User Activation
- In-app Branding
- Callback & Call-through
- Custom Tab with Web View
- Balance Checker
- External Provisioning API
- SMS/IM
Full Featured – from $49/month
- All Outgoing Only Features
- Incoming Calls via Push
- Business Features
- Unlimited Subdomains
- ZRTP/TLS/SRTP
White-Label – from $399/month
- All Full Featured Features
- Smart Contacts
- Registration Wizard
- WebRTC with Desktop Apps
- Contact Sync
Enterprise – $399/month
- All Full Featured Features
- Smart Contacts
- WebRTC with Desktop Apps
- Contact Sync
High Security – $499/month
- All Full Featured Features
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sippy Software Inc., Telco Switch, Porta One
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful white-label engine for softphones that is backed by 140 million endpoints.
Company Email
sales@cloudsoftphone.com
Contact No.
Company's Address
Cloud Softphone
Acrobits s.r.o.
Jindřišská 941/24
110 00 Nové Město
Czechia
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
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All the data, details and statistics that we offered in this analysis were collected from official company sites, advertising materials available online, actual experience from real clients as well as our own everyday use of each solution by an expert. We pay a lot of attention to comprehensively analyze each service, therefore we not only test it internally, but we also match our results with views of other users from the SaaS community.
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