JitBit HelpDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live chat features
- Guaranteed 99.95% uptime
- Helpdesk software
- Intuitive web chat panel
- Easily manage simultaneous conversations and tickets
- Easy setup
- Beautiful and customizable
- Take chats on IM
- For people on the go
- ClickDesk video chat
- Integrated helpdesk ticket management
- Multiple departments
- Unique subdomain
- Ticket automation
- Integrate Facebook and Twitter automatically
- Chat reports and performance graphs
- Live-chat reports
- Chat history and transcripts
- Graphs and filters
- Agent performance
- Real time visitor engagement
- Drive customer happiness
- Increase conversions
- Social toolbar
Pricing Info
Pricing Info
Pricing is available per agent per month.
Monthly:
- Lite – $19.99
- Pro – $29.99
- Enterprise – $79.99
1 year (15% off):
- Lite – $16.99
- Pro – $21.99
- Enterprise – $67.99
2 years (33% off):
- Lite – $13.99
- Pro – $16.99
- Enterprise – $53.99
Team plans
Monthly:
- Professional – $64.99
- Growing Business – $124.99
- Enterprise – $349.99
1 Year (15% off):
- Professional – $55.99
- Growing Business – $106.99
- Enterprise – $297.99
2 Years (33% off):
- Professional – $43.99
- Growing Business – $83.99
- Enterprise – $233.99
Integrations
Integrations
- WordPress
- Joomla
- Shopify
- PrestaShop
- CS Cart
- Bigcommerce
- OpenCart
- osCommerce
- Magento
- Google Apps
- Wix
- UnbounceNew
- Tumblr
- Weebly
- MODX
- Webs
- Capsule CRM
- Zendesk
- Zoho CRM
- Agile CRM
- Salesforce
- Sugar
- Freshbooks
- InfusionSoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Agile CRM, Quorum, NetStock
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Company Email
Contact No.
Company's Address
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
ClickDesk Comparisons
Popular ClickDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Mobile Help Desk
- Two-Way Email Integration
- POP3/IMAP/SMTP
- Ticketing Management
- Secure Web-Based Interface
- Customer Support Request Tagging
- File Attachment Support
- Asset Management
- Canned Responses
- Knowledge Base
- Help Desk Automation
- Team Mailbox
- Reporting Options
- SSL Encryption
- Real-Time Updates
- Multilingual Support
Pricing Info
JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades. On-Premise HelpDesk Ticketing System Pricing:Small – $1699
- Supports Up to 10 Agents
- Free Upgrades Within 1 Year
- Perpetual License
Company – $3499
- Supports Up to 20 Agents
- Free Upgrades Within 1 Year
- Perpetual License
- Native iOS and Android Applications
- API, SAML
Enterprise – $4999
- Supports an Unlimited Number of Agents
- Free Upgrades Within 1 Year
- Perpetual License
- Native iOS and Android Applications
- API, SAML
- Source Codes
- GIT-Access to Latest Code Updates
- Expedited Support
SaaS Help Desk PricingFreelancer – $29/month (billed monthly) or $24.92/month (billed annually)
- Supports 1 Agent
- 500MB Storage Space
- Upgrade/Downgrade Anytime
Startup – $69/month (billed monthly) or $59.25/month (billed annually)
- Supports Up to 4 Agents
- 1GB Storage Space
- Native iOS and Android Applications
- Upgrade/Downgrade Anytime
Company – $129/month (billed monthly) or $108.25/month (billed annually)
- Supports Up to 7 Agents
- 5GB Storage Space
- Native iOS and Android Applications
- Personal Domain
- Downloadable Backups
- Upgrade/Downgrade Anytime
Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)
- Supports Up to 9 Agents ($29/extra agent)
- Unlimited Storage Space
- Native iOS and Android Applications
- Personal Domain
- Downloadable Backups
- CDN
- Option to Hide JitBit Branding
- Expedited Support
- HIPAA Compliance
- BAA
- Upgrade/Downgrade Anytime
Integrations
JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:
- JIRA
- Outlook
- Exchange
- Dropbox
- Slack
- Github
- Hipchat
- Bitbucket
- Zapier
- Google Drive
- Azure Active Dirctory
- Trello
- Harvest
- Asana
- Wordpress
- Visual Studio Online
- Azure DevOps/TFS/Visual Studio Online
- Highrise
- GitLab
- Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, HP, and ESPN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust help desk application designed to help users track support tickets and emails in the most efficient way possible. The platform uses machine learning technology to streamline support request monitoring and automate repetitive back-office tasks. A simple, clutter-free interface ensures easier navigation and improved productivity for customer support agents.
Company Email
Contact No.
Company's Address
Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom
JitBit HelpDesk Comparisons
Popular JitBit HelpDesk Alternatives
The software compared on this page are merely a small sample of our full Help Desk Software category and you should remember that there could be better solutions available. If you would like to make sure you make the wisest choice for your business we definitely urge you to compare more apps first. You may also want to study our top 10 Help Desk Software ranking to see which software are now the highest-rated ones and dominate the market.
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