What is better Cien or Salesforce CRM? When choosing the appropriate Sales Tools for your business it is recommended that you review the features, prices, along with other important data regarding the product and vendor. Here, you can check the parallels and differences between Cien (overall score at 8.0 and user satisfaction at 97%) and Salesforce CRM (overall score at 9.7 and user satisfaction at N/A%).
You may also look at their unique details, for example functions, plans, rates, terms, etc. Similarly, analyze the terms carefully for information on extra charges, such as, installation, separate helpdesk support, upgrade fees, disk space fees, and more.
We know that not all businesses have enough time to examine dozens of different services, so we prepared a list of recommendations that you may find useful. Our top selections for the Sales Tools category are: Salesforce CRM, Freshsales, HubSpot Sales Hub.
Cien integrates with Salesforce.com and all of its sales cloud ecosystem partners.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cien is a mobile app that is powered by an innovative AI engine. It is created to help you measure sales performance and identify areas where your team can excel.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Please note that while both Cien and Salesforce CRM may offer an outstanding set of features each app might be aimed at a different business size. If you are analyzing various solutions you should pay attention to a company size they are aimed at. Specific elements could scale up efficiently for large enterprises but if you have a small or medium company it’s usually more sensible to avoid paying for customized features that you might never actually use.
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