QueueMetrics-Live
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- iPhone,iPad
- Android Mobile devices
- Admin Panel
- Font Options
- Handwriting/Pen
- Preset Avatar Package
- Preset Emoticon Package
- Preset Audio Package
- Contact List
- Vote to Kick Users
- Private Chat
- Flood Control
- Custom Preference
- Picture Share
- Whisper
- Custom Avatars
- Custom Emoticons
- Custom Audio Files
- User Monitors
- Invisible Monitors
- Gag, Kick, Ban
- Profanity Filter
- Chat Timer
- Room Scheduler
- Broadcasting
- Reserved Names
- File Upload Library
- Media Playback Library
- Protocol Encryption
- Moderated Chat
- Speaker Roles
- Sticky Messages
- Chat Transcripts
- Canned Messages
- Rotating Banners
- Whiteboarding
- Skinnable Client
- Nickname Alias
- Widgets
- Users and Room Groups
- Room-Level Roles
- Room Slideshow
- Database Integration
Pricing Info
Pricing Info
ChatBlazer offers two enterprise pricing options. Here are the details:
- Users – $0.5/user/month
- Audio-Video Session – $3/session/month
Integrations
Integrations
Chatblazer integrates with the following business systems and applications:
- PHP Fox
- Joomla
- Mambo
- WordPress
- Drupal
- vBulletin
- phpBB
- Simple Machines
- Geodesic
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BOSE, Wragge & Co, Travelzone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ChatBlazer is a cloud-based chat and audio/video platform designed to provide real-time chat collaboration, and conferencing technologies for small to large-sized organizations.
Company Email
sales@pendulab.com
Contact No.
Company's Address
Winston-Salem, NC
USA
ChatBlazer Comparisons
Popular ChatBlazer Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
QueueMetrics-Live Comparisons
Popular QueueMetrics-Live Alternatives
In case you continue having doubts about which service will work best for your business it might be a sensible idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular each software is and how wide is its online presence. For example, in case of Facebook ChatBlazer has 235 likes on their official profile while QueueMetrics-Live profile is liked by 1827 people.
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