QueueMetrics-Live
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- iPhone,iPad
- Android Mobile devices
- Admin Panel
- Font Options
- Handwriting/Pen
- Preset Avatar Package
- Preset Emoticon Package
- Preset Audio Package
- Contact List
- Vote to Kick Users
- Private Chat
- Flood Control
- Custom Preference
- Picture Share
- Whisper
- Custom Avatars
- Custom Emoticons
- Custom Audio Files
- User Monitors
- Invisible Monitors
- Gag, Kick, Ban
- Profanity Filter
- Chat Timer
- Room Scheduler
- Broadcasting
- Reserved Names
- File Upload Library
- Media Playback Library
- Protocol Encryption
- Moderated Chat
- Speaker Roles
- Sticky Messages
- Chat Transcripts
- Canned Messages
- Rotating Banners
- Whiteboarding
- Skinnable Client
- Nickname Alias
- Widgets
- Users and Room Groups
- Room-Level Roles
- Room Slideshow
- Database Integration
Pricing Info
Pricing Info
ChatBlazer offers two enterprise pricing options. Here are the details:
- Users – $0.5/user/month
- Audio-Video Session – $3/session/month
Integrations
Integrations
Chatblazer integrates with the following business systems and applications:
- PHP Fox
- Joomla
- Mambo
- WordPress
- Drupal
- vBulletin
- phpBB
- Simple Machines
- Geodesic
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BOSE, Wragge & Co, Travelzone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ChatBlazer is a cloud-based chat and audio/video platform designed to provide real-time chat collaboration, and conferencing technologies for small to large-sized organizations.
Company Email
sales@pendulab.com
Contact No.
Company's Address
Winston-Salem, NC
USA
ChatBlazer Comparisons
Popular ChatBlazer Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
QueueMetrics-Live Comparisons
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Both ChatBlazer and QueueMetrics-Live were reviewed by a team of independent B2B experts who carried out a full analysis of all key elements of every service. Their total score was calculated by means of unique SmartScore model which calculates a separate partial score to each factor like: main functionalities, client support, mobile support, security, customer satisfaction and reviews in other media. We are aware that useful features are not the only factor important to a business so we do our best to pay attention to all sides of a software before giving it a final score.
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