What is better Chat Whisperer or HubSpot Service Hub? You can use our scoring system to provide you with a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Chat Whisperer received 8.5 points, while HubSpot Service Hub earned 9.0 points. Meanwhile, for user satisfaction, Chat Whisperer scored 95%, while HubSpot Service Hub scored 98%.
Details about their functions, tools, supported platforms, customer service, and more are available below to help you get a more correct analysis. Don’t forget to choose only the tools your company needs so you don’t waste money for functions that are unnecessary.
At the moment, the most significant products in our Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
You should note that even though both Chat Whisperer and HubSpot Service Hub may provide an outstanding array of features each product might be designed for a different company size. If you are analyzing various solutions you should give some attention to a business type they are catering to. Specific elements may scale up effectively for big enterprises but if you have a small or mid-sized company it’s often more sensible to refrain paying for customized features that you may never use.
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