Channels
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call dialer and matching
- Workflow management
- Call panel
- Sales analytics
- App integration
- Team management
- Live chat integration
- Live listening
- Call recording storage
- Ecommerce integration
Pricing Info
Pricing Info
Channels offers two enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Basic – $29/user/month ($24/user/month billed annually)
- eCommerce Integrations
- IVR
- 30 days of call recordings storage
- Free incoming calls
- LiveChat Integration
Pro – $49/user/month ($39/user/month billed annually)
- 365 days of call recordings storage
- IVR
- eCommerce Integrations
- Live-listening Included
- Free incoming calls
- LiveChat Integration
Integrations
Integrations
Currently, Channels can integrate with numerous third-party apps through Zapier integrations. It also provides native Pipedrive integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Play, Energa, Orange
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Channels is a customer support software that offers advanced technologies to support and control contact center environments anywhere in the world.
Company Email
support@channels.app
Contact No.
Company's Address
Channels
Four Embarcadero, Suite 1400, PMB #60
San Francisco, CA 94111
USA
Channels Comparisons
Popular Channels Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Works in any browser
- Easy to build scripts
- Full transcripts
- Powerful analytics
Pricing Info
Zingtree offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Starter – $12/month
- 40 end-user sessions
- 12 agent credits
- 1 author
Professional – $49/month
- 350 end-user sessions
- 60 agent credits
- 5 authors
- Run unlimited reports
Business – $99/month
- 1000 end-user sessions
- 150 agent credits
- 10 authors
- Run unlimited reports
Corporate – $299/month
- 4000 end-user sessions
- 500 agent credits
- 30 authors
- Run unlimited reports
Integrations
Zingtree integrates with the following business systems and applications:
- Wordpress
- Slack
- Salesforce
- Zendesk
- Freshdesk
- Zopim
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Philip Morris, YouMail, Red Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.
Company Email
Company's Address
Larkspur, California
USA
Zingtree Comparisons
Popular Zingtree Alternatives
No Customer Support Software will be able to cover all the requirements of a business. While core features of Channels and Zingtree should matter you should also thoroughly examine the integrations supported by each product. Quote frequently you will already be working with some other SaaS software in your company and it’s much more beneficial to select solutions that integrate well with one another. That way you can be certain of a reliable exchange of information between your teams and apps, which can considerably reduce time wasted on migrating between one product and the other.
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