Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud Business PBX
- Ring Groups
- Sequential Calling
- Auto Attendant
- IVR(Interactive Voice Response)
- Call Park
- Call Logs
- Call Recording
- Call Queue
- Call Transfer
- Call Routing
- 3-Way Calling
- Time-Based Routing
- Roll Over Call
- Shared Lines
- SMS
- Conference Bridge
- Call Management
- Account Management
- Call Monitoring
- Call Screening
- Call Routing
- Call Tracking
- E911
- Find Me/Follow Me
- Electronic Fax
- Voicemail To Email
- Unlimited User Extension
- Toll-Free Numbers
- Local Numbers
- Multi-Site Calling
- Softphone
- VoIP SIP Trunking Solution
Pricing Info
Pricing Info
Cebod Telecom offers several SMB and enterprise pricing plans for all users to choose from. The plans apply a pricing model/method called pay-per-line, wherein you will only be charged based on the number of phone lines you’re going to purchase, not on the number of users within your organization. The rule of thumb for such pay-per-line pricing model is 1 phone line per 2-3 users.
In addition, Cebod Telecom can be availed through a pay-as-you-go monthly pricing plan which means you only need to pay for the number of phone lines and features you need. As your business grows, you can add more phone lines and features. The solution also provides three editions which you can avail on a monthly, annual, biennial, or triennial subscription basis. Give the details a look, and select the best plan for your organization:
Pay As You Go
- $8.99/Phone Line/Mo. – Billed Monthly
- Unlimited Phone Lines
- Unlimited Users
- Pay Month to Month
- 1 Toll Free /Local Number per Phone Line
- 300 Free mins
- Add’l mins-3 cents/ min
- Unlimited Extensions
- 40+ Features Included
- Free 24/7 Support
Basic Plan
- 2-9 Phone Lines
- Works Best For 3-15 Users
- Toll Free /Local Number per Phone Line
- 2.4 cents /toll free minute
- Unlimited US/ Canada Calls
- Unlimited User Extensions
- 40+ Features Included
- Free 24/7 Support
Basic Plan Pricing Options
3 Year Contract
- Per Line – $24.99/Mo.
- Effective Per User – $16.99
2 Year Contract
- Per Line – $29.99/Mo.
- Effective Per User – $19.99
1 Year Contract
- Per Line – $34.99/Mo.
- Effective Per User – $23.99
Month To Month
- Per Line – $39.99/Mo.
- Effective Per User – $26.99
Pro Plan
- 10-36 Phone Lines
- Works Best For 16-74 Users
- 1 Toll Free /Local Number per Phone Line
- 2.2 cents /toll free minute
- Unlimited US/ Canada Calls
- Unlimited User Extensions
- 40+ Features Included
- Free 24/7 Support
Pro Plan Pricing Options
3 Year Contract
- Per Line – $29.99/Mo.
- Effective Per User – $12.99
2 Year Contract
- Per Line – $27.99/Mo.
- Effective Per User – $15.99
1 Year Contract
- Per Line – $32.99/Mo.
- Effective Per User – $18.99
Month To Month
- Per Line – $37.99/Mo.
- Effective Per User – $20.99
Basic Plan
- 2-9 Phone Lines
- Works Best For 3-15 Users
- Toll Free /Local Number per Phone Line
- 2.4 cents /toll free minute
- Unlimited US/ Canada Calls
- Unlimited User Extensions
- 40+ Features Included
- Free 24/7 Support
Basic Plan Pricing Options
3 Year Contract
- Per Line – $24.99/Mo.
- Effective Per User – $16.99
2 Year Contract
- Per Line – $29.99/Mo.
- Effective Per User – $19.99
1 Year Contract
- Per Line – $34.99/Mo.
- Effective Per User – $23.99
Month To Month
- Per Line – $39.99/Mo.
- Effective Per User – $26.99
Enterprise Plan
- 37+ Phone Lines
- Works Best For 75+ Users
- 1 Toll Free /Local Number per Phone Line
- 1.9 cents /toll free minute
- Unlimited US/ Canada Calls
- Unlimited User Extensions
- 40+ Features Included
- Free 24/7 Support
Enterprise Plan Pricing Options
3 Year Contract
- Per Line – $19.99/Mo.
- Effective Per User – $9.99
2 Year Contract
- Per Line – $24.99/Mo.
- Effective Per User – $12.99
1 Year Contract
- Per Line – $29.99/Mo.
- Effective Per User – $14.99
Month To Month
- Per Line – $34.99/Mo.
- Effective Per User – $17.99
Integrations
Integrations
Cebod Telecom can be integrated with your existing PBX phone system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Neural Networks, Group One Northwest, Inc., S. Sharma Tax, Inc.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A reliable, flexible, and cost-effective VoIP-based business phone service solution built with advanced cloud-based PBX, call management, voicemail, electronic fax, and SIP trunking features that various businesses and industries can avail through a pay-per-line pricing model.
Company Email
sales@cebodtelecom.com
Contact No.
Company's Address
Cebod Telecom
2372 Morse Ave.
Ste. 124, Irvine, CA 92614
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
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When you pick a software that you are sure will be an actual asset for your team you shouldn’t just pay attention to what experts have to say about it. Quite frequently individual experience with the app may change, depending on your own goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every solution to give you a quick impression of how actual users of Cebod Telecom and Freshdesk Contact Center evaluate their contact with the service. Our system is based on advanced analysis of product mentions on other sites, social media and blogs, so you will obtain a complete and credible landscape of what other people think about each service. In this example Cebod Telecom got a total satisfaction rating at N/A% while for Freshdesk Contact Center 100% of users express they had an enjoyable experience with it.
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