What is better CallTrackingMetrics or Spechy? Today’s firms require the top Customer Support Software product to continue to be competitive. On this page we help you with buying the right tool, by allowing you to examine CallTrackingMetrics and Spechy down to the very details of their individual features.
You can also examine our general scoring values, which rate the software all round quality and performance. CallTrackingMetrics got a 8.3 score, while Spechy has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 90% (CallTrackingMetrics) against 95% (Spechy). Bear in mind to opt for the solution that best matches your most urgent priorities, not the solution with the most robust features.
In case you you need to quickly decide on the top Call Center Software according to our review team we suggest you take a look at one of these solutions: Freshdesk Contact Center, Zendesk, JustCall.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
You shouldn’t count on only a broad range of functionalities and adjustable pricing plans from a reliable Customer Support Software. Almost as crucial as main features is a quality customer support. You want to ensure that when you have any questions about CallTrackingMetrics or Spechy, or you face some problems, or perhaps you’ll need to request a certain revision or functionality useful to your business you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are available. It’s also a major asset if you are able to enjoy individual training or at the very least a knowledge base you can use.
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