What is better CallTrackingMetrics or CONTAQUE Predictive Dialer? There are numerous Customer Support Software products in the market right now. The best way to find out which app fits your needs best is to evaluate them side by side. For example, here you can compare CallTrackingMetrics and CONTAQUE Predictive Dialer for their overall score (8.3 vs. 8.0, respectively) or their user satisfaction rating (90% vs. N/A%, respectively).
You can also review their functions and pricing stipulations along with other valuable details below. When matching products be sure to check their related functions and mark their disparities to have a clearer picture of both deals. Likewise, remember to check non-core features like security, backup, intuitiveness, and customer support.
In the event you have to quickly identify the optimal Call Center Software according to our experts we recommend you examine these solutions: Freshdesk Contact Center, Zendesk, JustCall.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
CONTAQUE Predictive Dialer is compatible for integration with leading CRMs, which helps in streamlining customer information for the agents.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An automatic dialing system that can dial multiple telephone numbers at a time. It helps improve productivity and speed while keeping the processes simple.
When you test different Customer Support Software products you shouldn’t only study their features list and offered pricing packages. Keep in mind the solution should be meeting your work processes and company so the more flexible their offer the better. Find our which OSes are supported by CallTrackingMetrics and CONTAQUE Predictive Dialer and make sure you will get mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, as this may be a deal breaker for many companies.
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