What is better Callcap or Salesforce Service Cloud? When choosing the ideal Customer Support Software for your firm our recommendation is that you evaluate the features, prices, and other crucial info regarding the product and vendor. Here, you can check the similarities and discrepancies between Callcap (overall score at 7.7 and user satisfaction at N/A%) and Salesforce Service Cloud (overall score at 9.6 and user satisfaction at 97%).
You can also check out their unique details, for example tools, plans, rates, conditions, etc. Similarly, analyze the terms thoroughly for information on extra charges, such as, setup fees, separate support plan, upgrade fees, storage fees, and other similar charges.
Users who don't have much time or would like to get a Call Center Software recommendation from our experts may want to take a look at these top choices for this year: Freshdesk Contact Center, Zendesk, JustCall.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
If you continue having second thoughts about which software will be best for your company it might be a good idea to check out each service’s social metrics. These metrics are frequently a sign of how popular a given service is and how wide is its online presence. For example Callcap Twitter profile has currently 224 followers. At the same time Salesforce Service Cloud Twitter is followed by 507519 users.
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