What is better Calero or CloudTalk? It’s a good idea to use our scoring system to provide you with a general idea which Communications Software product is better for your company. For overall product quality, Calero earned 7.7 points, while CloudTalk earned 8.5 points. At the same time, for user satisfaction, Calero scored N/A%, while CloudTalk scored 100%.
Information regarding their characteristics, tools, supported platforms, customer support, etc. are available below to provide you with a more precise comparison. Remember to choose only the features your business requires so as not to waste money for features which are redundant.
We are aware that not all people have the time to test a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Communications Software category are: RingCentral, Slack, monday.com.
Calero offers web-based solutions in three aspects of communication lifecycle management i.e. Telecom Expense Management, Managed Mobility Services, and Usage Management.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
In case you continue having second thoughts about which app will be best for your business it might be a good idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular a given software is and how big is its online presence.For example, if you look at Calero LinkedIn page you’ll find out that they are followed by 1637 users. In case of CloudTalk the volume of followers on their LinkedIn page is 40.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
