Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call recording
- Call center features
- Oncall manager
- Call screening
- Web-based administration
- Web conference/meeting
- Website click-to-dial
- Advanced call router
- Visual voicemail
- Voicemail-to-email
- Inbound fax-to-email platform
- Chat and presence platform
Pricing Info
Pricing Info
BVoIP doesn’t publish its enterprise pricing information. Contact the vendor for a detailed pricing structure.
Integrations
Integrations
BVoIP integrates with the following business systems and applications:
- Autotask
- ConnectWise Manage
- LabTech
- Bitrix24
- Jungo
- Sevice now
- Streak CRM
- Oracle
- Upland Tenrox
- Pulseway
- Webhooks
- io
- Dial
- BMS
- NetHelpDesk
- Kimble
- Rackware
- FinancialForce
- Promys
- Freshdesk
- Logic monitor
- Auvik
- Workflow Max
- Krow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Techvera, IT Glue, Clarity Technology Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based, unified communication platform designed specifically for IT/Managed Service Provider (MSP).
Company Email
Contact No.
Company's Address
BVoIP
1250 Bethlehem Pike, Suite S 247
Hatfield , Pennsylvania 19440
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
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When you pick a app that you think will be an actual asset for your company you shouldn’t only limit yourself to what professionals have to say about it. Quite frequently personal experience with the software may change, depending on your own preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for each product to give you a quick overview of how real users of BVoIP and Freshdesk Contact Center evaluate their experience with the app. Our algorithm is based on detailed analysis of product appearances on other sites, social media and blogs, so you will receive a full and reliable overview of what other users think about every software. In this example BVoIP got a total satisfaction rating at 100% while for Freshdesk Contact Center 100% of people express they had a positive experience with it.
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