What is better Bugzilla or NinjaOne (Formerly NinjaRMM)? You have so many IT Management Software alternatives in today’s state of that industry that selecting the best product may be overwhelming. On our comparison page, we let you examine the features, stipulations, available plans, and more details of Bugzilla and NinjaOne (Formerly NinjaRMM).
You can also examine their score (7.9 for Bugzilla vs. 8.6 for NinjaOne (Formerly NinjaRMM)) and user satisfaction level (N/A% for Bugzilla vs. 93% for NinjaOne (Formerly NinjaRMM)). The scores and ratings provide you with a general idea how these two software products perform. Moreover, make sure if the solution can integrate with the company’s current business apps to ensure greater productivity.
We did our best to prepare reviews of all popular services that you can find on the market, but among them these three deserved our special attention: .
Bugzilla is a free bug tracking system, but those who want to support the system and help in its maintenance can send a donation on their official website to help develop the software further.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
In case you continue having doubts about which product will work best for your business it might be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular a given app is and how big is its online presence. For example, in case of Facebook Bugzilla has 625 likes on their official profile while NinjaOne (Formerly NinjaRMM) profile is liked by 1486 people.
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