JustCall
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Number availability in over 60+ countries
- Auto-dialer
- Bulk SMS campaigns
- Real-time call monitoring
- Auto reply SMS Bot
- Appointment scheduler
- Workflow and campaign automation
- Integration with popular CRMs, Helpdesks, and marketing tools
- Round-the-clock support
Pricing Info
JustCall offers Standard and Premium plans that meet the needs of different users. Check out the details for each plan, and select the best one for your company:
Standard – $25/user/month
- 1 Local Phone number
- 1 Team Member
- Call Tracking
- Call Recording
- Call Forwarding
- Call & SMS Analytics
- Call Notes & Ratings
- SMS & MMS Inbox
- Voicemail Drop
- IVR (Phone Tree/Call Menu)
- Business Hours
- Appointment Scheduler
- Unlimited Integrations
- Email & Chat Support
Note: Purchasing an annual subscription for the Standard Plan charges you only 11 months, with the 12th month free.
Premium – $50/user/month
- All Features of Standard Plan +
- Auto Dialer
- SMS Bots
- Salesforce Integration
- API & Webhook Access
- Call Monitoring
- Call Barging
- Call Whispering
- Bulk SMS Campaigns
- SMS Automation & Triggers
- Advanced Integrations
- Custom Workflows
- Post Call Surveys
- Training & Onboarding
- Priority Support
For customers with custom requirements, contact the vendor for a quote-based plan.
Integrations
JustCall integrates with the following business systems and applications:
- ActiveCampaign
- amoCRM
- Agile
- Capsule
- Close.com
- Copper
- Dropbox
- Engagebay
- Freshdesk
- FreshSales
- Front
- Gong
- Google Calendar
- Google Contacts
- Groove
- HelpScout
- Helpwise
- HubSpot
- InfusionSoft
- Intercom
- Kustomer
- Less Annoying CRM
- Microsoft Outlook
- Nimble
- OnePageCRM
- Ontraport
- Pipedrive
- Podio
- re:amaze
- Recruitee
- Salesforce
- Slack
- Synchroteam
- Vtiger CRM
- Zapier
- Zendesk
- Zoho
- Zoho Desk
- Zoho Phone Bridge
- Zoho Recruit
- Zendesk Sell
- Outreach
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.
Company Email
help@justcall.io
Contact No.
Company's Address
2035 Sunset Lake road, Suite B-2
Newark, DE 19702
USA
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Both Bright Pattern and JustCall were reviewed by a team of reliable SaaS experts who prepared a thorough analysis of all crucial elements of each product. Their ultimate rating was calculated using our unique SmartScore model which calculates a separate partial score to every component such as: main features, client support, mobile support, security, client satisfaction and market presence. Here at FinancesOnline we know useful features are not the only thing essential to a business so we make sure we pay attention to all aspects of a software before giving it a final rating.
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