Bria
vsBria
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- SIP-based VoIP
- Salesforce Integration
- Microsoft Outlook Integration
- CRM Integration
- Third-Party Integrations via Bria API
- HD Voice and Video Calling
- HD Voice and Conference Calls
- Send and Receive HD Videos
- Instant Messaging
- Company Chat Rooms
- Set Presence Status
- Screen Sharing
- Schedule Private Virtual Meeting Rooms
- Contact Management
- Branding Options
- Contact-Centered User Interface
Pricing Info
Pricing Info
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Integrations
Integrations
Bria integrates with the following business systems and applications:
- Salesforce CRM
- Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
Company Email
corporate@counterpath.com
Contact No.
Company's Address
Suite 300, One Bentall Centre
505 Burrard Street, Box 95
Vancouver, BC V7X 1M3
Canada
Bria Comparisons
Popular Bria Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Capture call back requests
- Create customizable surveys
- Create promotional ads
- Custom information feed
- Export chat history and all other reports
- Exportable ticket transcripts
- Full email and ticket management
- Hot leads and customer lists
- Instant language translation
- Knowledge base publication
- Monitor agent performance
- Real-time visitor monitoring
- Record call logs
- Reporting and analytics
- Self-service web portal
- Social insights
- Ticket status updates
- Training documentation and best practices
- Visitor action triggers
Pricing Info
Here are the prices of LiveHelpNow’s products:
Monthly Plan:
- Live Chat: $ 21 per agent
- Email-Ticket Management: $ 21 per agent
- Knowledge Base: $ 21.00 per agent
- Call Management: $ 9.00 per agent
They offer a 30% discount if you avail 3 or more products. This makes the total cost to $50.40 per month per agent for all 4 modules.
Big teams are offered with an enterprise plan for an additional $15 per agent for each month.
Integrations
Out of the box, LiveHelpNow integrates with the following applications:
- Google Analytics and Adwords
- Join.me Cobrowsing
- SalesForce CRM
- Webhooks
- MailChimp
- HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Company Email
Contact No.
Company's Address
520 Evan St, Suite #2, Bethlehem, PA 18015
LiveHelpNow Comparisons
Popular LiveHelpNow Alternatives
No Customer Support Software will manate to solve all the requirements of a specific team. Even though key functionalities of Bria and LiveHelpNow are obviously a priority you should also thoroughly examine the integrations provided by every service. Quote frequently your team will already be making use of various kinds of SaaS software in your company and it’s always better to opt for apps that integrate well with one another. That way you can ensure an effortless transfer of data between your teams and software used, which can really reduce time devoted to migrating between one service and the next.
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