What is better Brew Survey or Nicereply? Getting the perfect Survey Tools for your firm is key to increasing your company’s efficiency. In our platform, it's easy to assess a wide range of solutions to see which one is the ideal software for your needs. Here you can match Brew Survey vs. Nicereply and look at their overall scores (8.0 vs. 8.5, respectively) and user satisfaction rating (100% vs. 88%, respectively).
Additionally, you can browse the details of rates, conditions, plans, features, tools, and more, and decide which software offers more benefits for your business. In general, select the software that lets you to change the features and subscription plan to address your business growth or lack of it.
Our experts made sure to prepare reviews of all popular Survey Tools products available out there, but among them these three deserved our special attention: Alchemer, Qualtrics Research Core, Sogolytics.
Brew Survey is an online and offline mobile survey app that allows you to collect feedback data using iPhones, iPads & Android devices without internet access anytime, anywhere.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Both Brew Survey and Nicereply were evaluated by a panel of reliable SaaS experts who carried out a thorough analysis of all key aspects of every product. Their total score was calculated using our unique SmartScore model which provides an individual partial score to every factor like: main features, client support, mobile support, security, user satisfaction as well as market presence. We are aware that useful features are not the only factor crucial to a business so we make an effort to pay attention to all aspects of a software prior to calculating its final rating.
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