Brandelp
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Announcements
- Feedback Categorization
- Private Feedback Box
- Feedback Invitations
- Feedback-as-task
- Inquiry Tagging
- Inquiry-as-task
- Status Setting & Notifications
- Custom Alerts
Pricing Info
Pricing Info
Brandelp is completely free to use until 30 April 2019. After which, the following enterprise pricing model will take effect.
Good – $10/month
- Respond Up to 5 Inquiries
- Up to 5 Users
- Unlimited Feedback
- Simple & Instant Conversations
- Unlimited Messaging
- Unlimited Direct Inquiries
Super – $35/month
- All Good Features
- Up to 5 Team Members
- Respond Up to 50 Inquiries
- Up to 50 Users
- Feedback Management & Responses
- Unlimited Conversations
- Custom Suggestion Box
- Private Boxes
- Real-time Statistics
- Pro Support
Awesome – $99/month
- All Super Features
- Up to 20 Team Members
- Unlimited Inquiry Responses
- 20 Private Boxes
- Unlimited Private Chats
- Custom Domain
- Custom Inquiry Notifications
- Priority Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A feedback collection and customer experience management software for product or service reinvention.
Company Email
support@brandelp.com
Company's Address
Brandelp
Trusfi Technologies Private Limited
R41/13, Opal Orchard
Golden Colony, Anna Nagar West Extn.
Chennai, Tamil Nadu 600050
India
Brandelp Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Flexible and intuitive editor
- Opportunities, pain points, and solutions
- Portfolio graph
- Metrics and KPIs
- Granular user roles
- Comments on cards
- Journey map hierarchies
- ISO 27001:2022
- SOC2
- GDPR
- SSO
- Hosting on dedicated instance
- Coaching & training
- Real-time collaboration
- Export functionalities
- Journey Performance Indicator
Pricing Info
Smaply offers various personal and enterprise pricing plans to cater to individual and business requirements.
Free – €0
- 1 personal workspace
- 0 shared workspaces
- 10 maps
- 10 personas
- 3 metrics
- Card types: stage, text, grid, icon, emotion, image
- Collaborate on a single journey map
- Export journey maps and personas as PDF
- Filter journey maps
- Smaply templates
- Self-service support on helpdesk
Repository – €390/editor/year
- Everything in Free +
- 1 personal workspace/user
- 3 shared workspaces
- Viewer seats: € 99 per viewer
- Unlimited maps
- Unlimited personas
- Unlimited metrics
- Card types: journey map link, opportunity, pain point
- User roles: admin, editor, viewer
- Journey editor features: comments, Journey Performance Indicator
- Portfolio management
- Custom templates
- Access to Trust Center, standard T&C, standard SLA
- Premium support via phone and email (24 hours response time)
Framework – €690/editor/year
- Everything in Repository +
- 5 shared workspaces
- Viewer seats: € 49 per viewer
- Card types: solutions
- Hierarchy template
- Journey editor features: saved views
- Max. 5 coaching hours for onboarding
- Personal key account manager (also available for support)
- 1 ticket to Marc Stickdorn’s Journey Management course (from 5 users on)
- Single-Sign On
- Full procurement service from 10 users, negotiable
Governance – €990/editor/year
- Everything in Framework +
- Unlimited shared workspaces
- Viewer seats: free
- Customizable taxonomy
- Direct integration: Aris
- Unlimited storage
- 10 coaching hours for onboarding (benefit from our 15 years in service design)
- 5 coaching hours (recurring yearly)
- 2 tickets to Marc Stickdorn’s Journey Management course
- Full procurement service (contracting, SLA, MSA, NDA, IT-security review, …)
- Optional hosting on dedicated instances (EU/US)
- Optional dedicated single-tenant hosting (costs depending on set-up)
Integrations
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
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The solutions analyzed on this page are only a sliver of our complete Customer Experience Management Software category and you should keep in mind that there could be more reliable alternatives out there. If you would like to ensure you make the optimal decision for your business we strongly suggest that you test more solutions first. You can also consider to check out our top 10 Customer Experience Management Software ranking to find out which services are at the moment the best ones and leaders in the market.
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