bpm’online CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Data Management integrated with Twitter, Facebook, and LinkedIn
- Lead Management with export function (MS Excel, website, other sources)
- Time Management and Communications that syncs with Google Calendar, MS Outlook and popular schedulers
- Sales Management for opportunity, quota, pipeline, projections, and forecasts
- Document Management compatible with MS Word
- Knowledge Management online library
- Marketing Management for multi-channel campaigns, audience segmentation, budget planning, track responses, and ROI estimation
- Analytics with real-time diagrams, customizable reports, and dashboards
- Administrative Tools with wizards to manage lookups, data fields, and processes without programming
- bpm’online CRM mobile apps for iOS and Android devices
Pricing Info
Pricing Info
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
- Ideal for small and medium businesses with direct sales teams
- Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
- Ideal for e-commerce
- A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
- Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
- Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
- Cloud – $27 (1000 active contacts/month billed annually)
- Active contact is a contact included in one or more campaigns within a 12-month period
- Up to 365 emails per year can be sent to one active contact
- Custom pricing with the purchase of 50,000+ active contacts
User License
- Cloud – $50/user/month billed annually
- On-site – $850 per license/lifetime
- With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
- Cloud – $35/user/month
- On-site – $600 per user
- Ideal for companies looking to automate helpdesk and contact center operations
- A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
- Cloud – $50/user/month
- On-site – $850 per user
- Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
- Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Integrations
Integrations
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
- Google Contacts
- Google Calendar
- LDAP
- IMAP
- MS Exchange
- Google Maps
- OpenStreetMap
- MailChimp
- Mandrill
- MS Outlook
- MS Word
- MS Excel
- SmartCloud Connect
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bpm'online is a leading software platform that focuses on business process automation and CRM.
Company Email
info@bpmonline.com
Contact No.
Company's Address
280 Summer St., 6th Floor,
Boston, MA 02210
bpm’online CRM Comparisons
Popular bpm’online CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email Marketing
- Contact Management
- Forecasting
- Opportunity Management
- Workflow Automation
- SLAs
- Case Management
- Lead Management
- Performance Reporting
- Security management
- Subscription Management
- Product Customization
- Flexible Workflows
- Customer Portal
- Insights
- Tasks and Activities
- Collaboration
- Reporting and Insights
- Mobile Apps
- Document and Files
- Project Management
- Inventory Management
Pricing Info
Vtiger is available in the following plans:
ONE GROWTH: A CRM for small and medium-sized businesses
US$ 12 month/user
- Contact Management
- Contact Engagement
- Internal Collaboration
- Lead Management
- Marketing
- Action Center
- Salesforce Automation
- Sales Enablement
- Help desk
- Inventory Management
- Reports & Analytics
- Automation
- Mobile App
ONE PROFESSIONAL: A complete CRM that gets all your teams on the same page with Customer One View
US$ 30 month/user
- Multiple Pipelines
- Profile & Engagement Scoring
- Lead Scoring
- Social Ticketing
- Round Robin Ticket Assignment
- Least Loaded Ticket Assignment
- Agent Level Business Hours
- Internal Team Collaboration
- Live Web Chat
- Sales Insights
- Support Insights
- Customizable Reports & Dashboards
- Invoicing
- Vendor Management
- Purchase Order Management
- Subscriptions
- Payment Tracking
- Sales Order
- Task dependencies (Finish to Start)
- Automated task end times (User business hours)
- LMS Portal
- Process Designer
ONE ENTERPRISE: Fully loaded enterprise grade CRM that gives you best-in-class features for a fraction of the cost of comparable options
US$ 42 month/user
Everything in One Professional plus:
Best Time to Contact
Multi Currencies
Internal Ticketing system for employees
Internal ticket Insights
Work order management
Automated Time Tracking and Billing
Integrations
Vtiger integrates with the following systems and applications:
-
Google Workspace – Gmail, Calendar, Contacts, Google Meet, Google Drive, Google Sheets, Google Maps and Google My Business
-
Microsoft Team
-
WhatsApp
-
Zapier
-
Microsoft Outlook
-
Microsoft Exchange
-
Office 365
-
DocuSign
-
Mailchimp
-
QuickBooks
-
Xero
-
Tally
-
Twilio
-
Asterisk
-
ViciDial
-
PayPal
-
Authorize.net
-
Dropbox
-
Magento
-
Zoom Meetings
-
Facebook
-
Stripe
-
LinkedIn
-
Clearbit
-
Webex
-
Zoho Sign
-
Razorpay
-
MYOB
-
Sage
-
Constant Contact
-
Hunter.io
-
OpenWeather
-
Twitter
-
Ozonetel
-
WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
eLobe, Contus, GB Advisor, MowGreen, Breezway, Milky Way Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vtiger is a on-stop CRM which helps companies increase sales and improve their marketing ROI, as well as to deliver better customer service.
Company Email
support@vtiger.com
Contact No.
Company's Address
Vtiger Comparisons
Popular Vtiger Alternatives
It may not always be enough to just compare bpm'online CRM and Vtiger against one another. Even though specific features, cost and customer comments are all important and should be taken into account when making a final decision, you should also pay attention to the recognition and awards merited by every service. Very often a less dominant app may turn out to be a great choice that was a winner of many SaaS awards such as our Supreme Software Award which shows that regardless of lesser market popularity it’s a worthy rival to the services that rule the market.
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