What is better BotStar or NinjaOne (Formerly NinjaRMM)? Specific firms want different types of Customer Support Software. To find out which one suits you, consider assessing various options feature by feature including their terms and pricing. Furthermore, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: BotStar (8.0) vs. NinjaOne (Formerly NinjaRMM) (8.6) for all round quality and functionality; BotStar (100%) vs. NinjaOne (Formerly NinjaRMM) (93%) for user satisfaction rating. Analyze their high and weaker points and see which software is a better option for your company. One simple but effective tip is to write the pros and cons of both solutions next to each other and see which solution is better.
We realize that not all people have enough time to try out a wide range of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
BotStar integrates with the following business systems and applications:
MailChimp
Zapier
Google Drive
HubSpot
Zendesk
PipeDrive
Copper
Google Sheets
Gmail
Twitter
Integromat
Wit.ai
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A chatbot communication software that enables companies and organizations to create, deploy, and manage highly intelligent chatbots to engage website visitors, improve interaction, and drive conversion.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You don’t want simply a broad range of features and adjustable pricing from a well-known Customer Support Software. Almost as significant as key features is a quality customer support. You want to guarantee that if you have any questions about BotStar or NinjaOne (Formerly NinjaRMM), or you run into a problem, or maybe you’ll need to ask for a certain update or functionality useful to your company you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you are able to benefit from individual training or at least an FAQ you can use.
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