What is better BotPenguin or Stride? With a wide range of features, pricing, conditions, and more to compare, determining the best Customer Support Software for your company is challenging. Nevertheless making use of our system, it's easy to match the functions of BotPenguin and Stride including their general SmartScore, respectively as: 8.6 and 8.8 for overall score and 96% and 95% for user satisfaction.
You can also evaluate them feature by feature check out which software is a more effective fit for your enterprise. Keep in mind to get a trial version first before subscribing to see how the software works in practical situations.
Our team put a lot of effort to prepare reviews of all popular Live Chat Software products offered out there, but among them these three caught our special attention: Pipedrive, Zendesk, Vision Helpdesk.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
Every time you research various Customer Support Software products you shouldn’t just study their features list and offered pricing packages. Pay attention to the fact that the app must be adjusted to your standards and business so the more flexible their offer the better. Check which platforms are supported by BotPenguin and Stride and be certain you will get mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this could be a critical factor for many companies.
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