What is better Botmind or NinjaOne (Formerly NinjaRMM)? Purchasing the suitable Customer Support Software product is as straightforward as contrasting the solid and weaker characteristics and terms offered by Botmind and NinjaOne (Formerly NinjaRMM). Here you can also match their all round scores: 8.0 for Botmind vs. 8.6 for NinjaOne (Formerly NinjaRMM). Or you can look at their general user satisfaction rating, 100% for Botmind vs. 93% for NinjaOne (Formerly NinjaRMM).
We suggest that you take some time to review their differences and figure out which one is the better option for your company. What’s more bear in mind to factor in your company’s or industry’s unique case, for instance, a multilingual app for a global company or a mobile version to help you work in the field.
Users who want to save some time or would like to get a Customer Support Software suggestion from our team might want to investigate these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.
Botmind integrates with the following applications:
Zendesk
Freshchat
Intercom
FrontApp
RingCentral Engage
CMS :
Prestashop
Shopify
Magento
Wordpress
Custom CMS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative SaaS platform built to help digital customer experience companies to scale support and enhance customer experience with an AI-powered agent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
It may not always be sufficient to just compare Botmind and NinjaOne (Formerly NinjaRMM) against each other. Even though specific tools, cost and user experience are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards merited by each solution. Frequently a less dominant solution may turn out to be an amazing choice that was a winner of many SaaS awards such as our Supreme Software Award which proves that regardless of limited market popularity it’s a significant rival to the products that rule the market.
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