Helpman
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Active browser sharing w/ form fill
- Agent efficiency
- Chat
- Deploy across unlimited domains
- Email management
- Integrated SMS
- Integrated workspace
- Live chat
- Mobile engagement
- Passive browsing sharing
- Reporting engine and scheduler
- SMS management
- Supervisor dashboard
- Twitter management
- Web-based chat reporting
Pricing Info
Pricing Info
BoldChat offers three plans:
Pro: Starting at $599 agent/year
- Unlimited live chat with no hidden fees
- Fully customizable without re-implementing html code
- Works out-of-the-box with mobile and desktop browsers
- Proactively engage visitors
- Real-time skill routing
- Comprehensive reporting
- 24/7 product support
Premier: Contact the vendor for a quote
- Everything in Pro, plus:
- Advanced canned messaging options to boost operator efficiencies
- Supports auto assignment and distribution of chats across large teams and many deployments
- Advanced agent reporting
- Salesforce® integration module
Enterprise: Contact the vendor for a quote
- Everything in Pro & Premier, plus:
- Put live chat in your apps via the Mobile SDK (iOS and Android)
- Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter
- Real-time supervisor dashboard
- Robust APIs to extend BoldChat into 3rd party systems
- Single sign-on integration
Integrations
Integrations
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat supports the following integrations:
- Salesforce
- Active Assist
- LogMeIn Rescue
- GeoFluent by Lionbridge
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Abt Electronics, Miyachi Unitek Corporation, Vornado, SalesNexus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
Company Email
support@boldchat.com
Contact No.
Company's Address
BoldChat Comparisons
Popular BoldChat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Typo-tolerant instant search
- Clean user interface
- Mobile and tablet ready
- Copy-pasted images
- Auto-saved as you type
- Multilingual articles
- Update any screenshot on-the-fly
- Tag outdated screenshots
- Copy and paste screenshot URL
- Search queries
- Pageviews
- Feedbacks
- Track customers
- Customization
- Manage 301 redirect rules
- Edit meta titles/descriptions
- Edit URL slugs
- Serve your knowledge base from a subdirectory instead of a subdomain
- Self-managed canonical URLs
- Multiple Language Support
Pricing Info
Helpman offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
Silver – $25/month
- Unlimited Users
- 20 Published Articles
- Email and Online Support
- Theme Editor
- Screenshots Manager
- Analytics
- Customers tracking
- Intercom Messenger integration
- Google Analytics tracking
- Custom domain
- Password-protected knowledge base
- URL redirects
Gold – $50/month
- All Silver features
- 100 published articles
Platinum – $100/month
- All Gold features
- 250 published articles
Unlimited- $200/month
- All Platinum features
- Unlimited Articles
Integrations
Helpman integrates with the following business systems and applications:
- Google Analytics
- Intercom
- Segment
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Moleskine, Proposify, PieSync, Wishpond
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Helpman is a robust knowledge base creator that enables businesses to build their own knowledge base for their app or website.
Company Email
hello@helpman.io
Company's Address
Avenue de Broqueville 72
1200 Woluwe-Saint-Lambert
Belgium
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Both BoldChat and Helpman were reviewed by a group of independent B2B experts who prepared a full examination of all core elements of every solution. Their final rating was prepared by means of unique SmartScore algorithm that calculates a separate partial score to each factor including: main features, customer support, mobile device support, security, customer satisfaction and market presence. Here at FinancesOnline we know useful features are not the only aspect essential to a business so we make an effort to pay attention to all facets of a app prior to coming up with its final rating.
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