What is better BMC Remedy 9 or ZupportDesk? Choosing the most appropriate Help Desk Software for your business is complicated with a lot of features, options, and offers to choose from. But, using our review directory will allow you to streamline the selection steps by getting all major solutions in a single location.
For example, you can contrast BMC Remedy 9 and ZupportDesk for their tools and overall scores, in this case, 8.3 and 8.0, respectively. Likewise, you can check which one has superior general user satisfaction rating: 97% (BMC Remedy 9) and N/A% (ZupportDesk) to find out which one is better for your organization. Don’t just pick the solution with the cheapest price, but the software that has the best value for your money.
In the event you want to quickly locate the more reliable according to our experts we recommend you try out these products: .
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
In the event you are still having second thoughts about which solution will work best in your case it may be a good idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular a given solution is and how extensive is its online presence. For example, in case of Facebook BMC Remedy 9 has 57109 likes on their official profile while ZupportDesk profile is liked by 2892 people.
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