What is better BlackBeltHelp AI or VCC Live? We are here to simplify the process of comparing Help Desk Software products for you. For instance, on this page you can verify the overall performance of BlackBeltHelp AI (8.0) and contrast it with the overall performance of VCC Live (8.4). It's also possible to match their overall user satisfaction rating: BlackBeltHelp AI (N/A%) vs. VCC Live (98%).
What’s more, study their capabilities in detail to determine which product can better deal with your company’s requirements. Generally, any B2B software has to let you to comfortably view the big picture, all the while offering you easy access to the details.
We know that not all people have the time to test a large number of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
Salesforce
inContact
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
In case you are still having second thoughts about which app will work best in your case it may be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often a way to see how popular every solution is and how big is its online presence. For instance BlackBeltHelp AI Twitter account has currently 340 followers. At the same time VCC Live Twitter is followed by 571 people.
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