BlackBeltHelp AI
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket Support
- Chat Support
- Email Support
- SMS Support
- Third Party Integrations
- Handle Multiple Users
- Automated and Personalized Responses
- Real-Time Interactions with Chat Bot
Pricing Info
Pricing Info
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
- Salesforce
- inContact
- Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
Company Email
info@blackbelthelp.com
Contact No.
Company's Address
BlackBeltHelp
125 South Clark Street
17th Floor Chicago, IL 60603
USA
BlackBeltHelp AI Comparisons
Popular BlackBeltHelp AI Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Technician Tools
- Multi-platform remote control
- Rescue Lens
- Instant chat
- Communication tools
- Drag and drop file transfer
- Integrated content portal
- Log-In as administrator
- Mobile device configuration
- Multi-monitor navigation
- Multi-session handling
- Reboot and reconnect
- Remote diagnostics
- Rescue desktop app
- Support session history
- Technician screen sharing
- Top smartphone & tablet support
- Unattended access
- Web-based Technician Console
Collaboration Tools
- Internal technician collaboration
- External technician collaboration
- Session transfer
Tools for Managers
- Technician and administrator management
- Administration Center
- Centralized scripts
- Customer surveys
- Predefined support channels
- Support session history
- Support session recording
- Technician and customer satisfaction reporting
- Technician monitoring
- Technician screen sharing
- “Working hours” scheduling
Customization
- Calling card desktop icon
- Code web page integration
- Custom chat window
- Custom support channels
- Customized instant chat
- Estimated waiting time
- Windows mobile branding
Pricing Info
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
- Basic Rescue Plan: ($1,299/year)
- Rescue + Mobile Support: ($1,799/year)
Integrations
Rescue by LogMeIn supports integrations with the following business systems and applications:
- Salesforce.com
- ServiceNow
- ConnectWise
- BoldChat
- Zendesk
- Autotask
- FreshDesk
- BMC Software
- Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
Company Email
Contact No.
Company's Address
320 Summer Street
Boston, MA 02210
Rescue by LogMeIn Comparisons
Popular Rescue by LogMeIn Alternatives
In the event you continue having second thoughts about which service will be best for your company it might be a good idea to investigate each service’s social metrics. These metrics are usually a way to see how popular every service is and how extensive is its online presence.For instance, if you analyze BlackBeltHelp AI LinkedIn page you’ll learn that they are followed by 450 users. In case of Rescue by LogMeIn the volume of followers on their LinkedIn page is 7.
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