What is better Bitrix24 or Document360? You can use our scoring system to help you get a general idea which Knowledge Management Software product is better for your business. For overall product quality, Bitrix24 earned 9.0 points, while Document360 earned 9.0 points. Meanwhile, for user satisfaction, Bitrix24 scored 96%, while Document360 scored 97%.
Specifics of their features, tools, supported platforms, customer support, and more are available below to help you get a more versatile review. Remember to get only the features your company needs so as not to waste cash for features that are unnecessary.
Those of you who are pressed for time or want a Collaboration Software suggestion from our team may want to examine these top choices for the current year: monday.com, Wrike, Smartsheet.
Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Samsung, Volkswagen, Vogue, PC Magazine
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bitrix24 offers tools for collaboration in key business processes like CRM, project management, time management, tasking, and document management. Its feature set also includes a daily planner and a time management module. Bitrix24 also provides a robust reporting module for tasks and performance.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Almost as crucial as functionalities and customer support responsiveness are pricing plans made available by Bitrix24 and Document360. While cost should not be the only factor it’s surely an important thing to think about. You should expect a flexible pricing package that can be matched with your business size and painlessly scaled up if your team grows. Be sure that you don’t pick packages that include advanced tools that you won’t find a use for and always make an effort to contact with the vendor directly because big companies can frequently count on special pricing. You should also try out a free trial or demo of every service to spend at least some time working with it. It’s a valuable experience that doesn’t need you to invest any money and offers a solid overview of what it’s like to work with Bitrix24 and Document360.
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