What is better Birdeye or SurveyLab? You have such a wide range of Survey Tools choices in today’s market that picking the right product may be frustrating. On our comparison page, we let you compare the functions, pricing terms, available plans, and more details of Birdeye and SurveyLab.
It’s also possible to compare their score (9.0 for Birdeye vs. 8.4 for SurveyLab) and user satisfaction level (97% for Birdeye vs. N/A% for SurveyLab). The scores and ratings provide you with a general idea how both of these software products perform. Moreover, make sure if the solution can integrate with the company’s current business apps to ensure greater productivity.
We are aware that not all businesses have the time to try out dozens of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Reputation Management Software category are: Qualtrics CX, Yotpo, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
SurveyLab offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Starter – $49/month or $490/year
Unlimited questions
1000 responses / month
Skip logic
CSV
Standard online survey functionality, including question logic and graphical reports
Advanced – $99/month or $990/year
Unlimited questions
2500 responses / month
Skip logic
CSV, Excel, SPSS
Survey branding
For small companies
Enhanced online survey functionality, including survey report filters and data export
Professional – $249/month or $2,490/year
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
Ssl / https security
3 users
Priority support
Zapier integration
For professionals and mid-size companies. Best for group work
Multi-user support, SSL/HTTPS, branded surveys
Enterprise – By quote
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
SSL / HTTPS security
5+ users
Dedicated support
API & integration
On-demand development
Survey panel
White label
On-premise
For big companies and demanding users
Tailored solutions including API, system integration and on-demand development
Both Birdeye and SurveyLab were evaluated by a team of independent SaaS experts who prepared a thorough analysis of all key elements of each product. Their ultimate rating was calculated with unique SmartScore system which provides an individual partial score to each component like: main features, customer support, mobile device support, security, client satisfaction and market presence. We are aware that useful features are not the only thing crucial to a business so we make an effort to pay attention to all aspects of a solution prior to calculating its final score.
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