What is better Birdeye or Convoso? When selecting the best Customer Support Software for your company our recommendation is that you review the characteristics, rates, along with other important info concerning the product and vendor. Here, you are able to see the parallels and discrepancies between Birdeye (overall score at 9.0 and user satisfaction at 97%) and Convoso (overall score at 8.3 and user satisfaction at 92%).
It's also possible to examine their specific modules, for example functions, plans, rates, terms, etc. What is more, analyze the terms closely for information on extra charges, including, installation, independent customer service, upgrade fees, disk space fees, and more.
Right now, the top solutions in our Reputation Management Software category are: Hootsuite, Yotpo, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
The apps examined on this page are only a small sample of our full Customer Support Software category and you should take into account that there could be more desirable options available. If you want to make sure you make the wisest choice for your team we strongly suggest that you try out more products first. You may also want to study our top 10 Customer Support Software list to learn which apps are now the best ones and leaders in the market.
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