What is better Bigin or Vivantio? Different firms need different types of CRM Software. To understand well which solution fits your needs, think about assessing various options feature by feature including their terms and prices. Similarly, you will get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: Bigin (8.6) vs. Vivantio (8.4) for total quality and functionality; Bigin (96%) vs. Vivantio (93%) for user satisfaction rating. Examine their high and weak points and see which software is a more sensible choice for your company. An effective, simple tactic is to note down the advantages and disadvantages of both applications next to each other and see which software comes on top.
Those of you who don't have much time or would like to get a CRM Software suggestion from our team might want to investigate these top choices for the current year: HubSpot Smart CRM, Freshsales, Salesforce CRM.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You shouldn’t count on only a wide array of features and adjustable pricing from a reliable CRM Software. Almost as important as core features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about Bigin or Vivantio, or you face some problems, or maybe you’ll need to ask for a specific revision or feature useful to your company you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to profit from individual training or at least a knowledge base you can use.
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