What is better Balto or KANA Express? If you wish for an efficient Customer Support Software product for your business you should take time to evaluate various alternatives. It doesn’t have to be complex, and can be as straightforward as matching their functions in a table like the one below. You will also get a quick idea how each product works. For instance, on this page you can see Balto’s overall score of 8.0 and compare it against KANA Express’s score of 6.5; or Balto’s user satisfaction level at 93% versus KANA Express’s 96% satisfaction score.
The assessment will help you identify the good and bad points of each software, and make up your mind on which one fits you requirements better. On top of the robust features, the solution that’s simple to grasp and use is always the better product.
At the moment, the most popular solutions in our Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
Contact Balto for information on their basic and enterprise pricing packages. You can sign up for a demo to see if the software is a perfect fit for your business.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Almost as important as useful features and user support quality are pricing plans given by Balto and KANA Express. Although pricing should not be a deciding aspect it’s without a doubt a significant thing to consider. You should count on a flexible pricing plan that can be adjusted to your business size and painlessly scaled up if your team develops. You should be certain you don’t pick pricing plans that include extra features that you won’t find a use for and always try to contact with the vendor directly as enterprises can often benefit from discounts. You should also check out a free trial or demo of every solution to spend at least some time working with it. It’s a valuable experience that doesn’t require you to pay any money and provides you with a reliable overview of what it feels like to work with Balto and KANA Express.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
