What is better BackStop CRM or Salesforce CRM? It’s easy to our scoring system to help you get a general idea which CRM Software product is more suitable for your business. For overall product quality, BackStop CRM received 8.1 points, while Salesforce CRM earned 9.7 points. Meanwhile, for user satisfaction, BackStop CRM scored 100%, while Salesforce CRM scored N/A%.
Details about their characteristics, tools, supported platforms, customer support, plus more are given below to give you a more versatile assessment. Don’t forget to get only the functions your business requires so you don’t waste cash for features that are unnecessary.
Those of you who want to save some time or want a CRM Software suggestion from our team might want to examine these top choices for the current year: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Both BackStop CRM and Salesforce CRM were evaluated by a panel of independent B2B experts who conducted a full study of all key aspects of every software. Their total score was calculated with unique SmartScore system that calculates a separate partial score to every factor including: main features, customer support, mobile device support, security, user satisfaction and reviews in other media. We are aware that useful features are not the only thing important to a company so we make an effort to pay attention to all facets of a solution prior to calculating its final rating.
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