What is better Avaya Aura Call Center Elite or Symphony Summit? Purchasing the suitable Customer Support Software product is as simple as evaluating the strong and weak characteristics and terms offered by Avaya Aura Call Center Elite and Symphony Summit. Here you can also match their all round scores: 7.1 for Avaya Aura Call Center Elite vs. 8.0 for Symphony Summit. Or you can verify their general user satisfaction rating, N/A% for Avaya Aura Call Center Elite vs. 100% for Symphony Summit.
We suggest that you spend some time to examine their unique features and determine which one is the better alternative for your company. Moreover. bear in mind to factor in your company’s or industry’s special circumstances, for instance, a multilingual solution for a global team or a mobile platform to help you work away from your office.
At this time, the top solutions in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Contact Symphony Summit for enterprise pricing information and other product details on. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Symphony Summit Service Management offers the following integration options:
REST API
DB
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NEC, Deloitte, Panasonic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMMIT’s ITIL 2011 certified Service Management is an intelligent solution that leverages the latest advancement in technology such as Mobility, Analytics and Automation.
You should pay attention to the fact that even though both Avaya Aura Call Center Elite and Symphony Summit may provide a top quality array of features every service may be aimed at a different company size. If you are analyzing various solutions you should pay attention to a business size they are meant for. Certain elements could scale up with no problem for huge enterprises but if you own a small or medium business it’s often more sensible to refrain paying for advanced features that you might never actually use.
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