What is better Avaya Aura Call Center Elite or Acquire? There are lots of Customer Support Software products in the market these days. The ideal way to find out which one fits your needs best is to check them side by side. For instance, here you can assess Avaya Aura Call Center Elite and Acquire for their overall score (7.1 vs. 8.5, respectively) or their user satisfaction rating (N/A% vs. 99%, respectively).
Additionally, you can check their features and pricing stipulations along with other useful facts below. When matching products make sure you analyze their related capabilities and mark their disparities to get a clearer picture of both deals. Likewise, bear in mind to check secondary features such as security, backup, ease-of-use, and customer support.
We did our best to prepare reviews of all popular Customer Support Software services that you can find out there, but among them these three deserved our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
In case you continue having second thoughts about which solution will perform best for your company it might be a sensible idea to analyze each service’s social metrics. Such metrics are frequently a way to see how popular each software is and how big is its online presence. For example, in case of Facebook Avaya Aura Call Center Elite has 30231 likes on their official page while Acquire profile is liked by 98 users.
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