Zoho Desk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Agile Processes and PD
- APQP
- Best Practices
- Customer and Design Requirements
- Design for Manufacturing (DFM) and Design for Assembly (DFA)
- Design Review and ESO
- Deviation Management
- Engineering & Design Standards
- Flexible Design Automation
- Issues Management
- Knowledge-Based Engineering
- Lessons Learned Sharing
- Methods & Techniques
- Operational Health Reporting
- Physical Systems Sign-Off
- Project Mgmt / Team Collaboration
- Regulatory Compliance
- Supplier Capability Analysis
- Systems Engineering
- Virtual Build Assessment
Pricing Info
Pricing Info
Contact Auros for information on their basic and enterprise pricing packages. You can submit a demo request to see if the software is a perfect fit for your business.
Integrations
Integrations
Auros integrates with the following business systems and applications:
- AutoCAD™ Connector
- Catia® Connector
- Creo® Connector
- NX® Knowledge Connector
- Solidworks® Knowledge Connector
- Team Center® Knowledge Connector
- Other General Knowledge Connectors
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ford, BorgWarner, GM, Roush
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A Knowledge Management suite, composed of different systems and solutions, all designed to help companies and organizations fully leverage and maximize their most powerful asset - knowledge.
Company Email
info@aurosks.com
Company's Address
Auros Knowledge Systems
19575 Victor Parkway Blvd, Ste 250
Livonia, MI 48152
United States
Auros Comparisons
Popular Auros Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticketing System
- Call Center Software
- Social Support Software
- Agent Productivity
- Knowledge Base and Forums
- Company-wide Collaboration
- Reporting and Insights
- Help Desk Essentials
Pricing Info
Zoho Desk offers three priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.
Free
- 3 Agents
- Email Inbox & Web-form
- Work Modes
- Customizable Help Center
- Knowledge Base
- Community Forums
- Re-Branding
- Domain Mapping
- Priority SLAs
- Basic Reports
- Agent Dashboards
- Manager Dashboards
- Ticket Overview Dashboard
- The Team Feed
- Remote Support (for one user)
Standard – $18/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable
All Free features plus:
- Social & Community Channels
- Product Based Ticket Management
- Help Center Themes Gallery
- Public Knowledge Base
- SLAs & Escalations
- Workflow, Assignment & Supervise Rules
- Customer Happiness Ratings
- Reports & Dashboards
- Work Modes for Tickets
- Marketplace Extensions & Integrations
- ASAP – Embeddable Self Service
- 24×5 Phone Support
- Add-On ( ₹300/Light Agent)
Professional – $30/agent/month (billed monthly) or $20/agent/month (billed annually) plus tax, as applicable
All Standard features plus:
- Multi-department Ticketing
- Team Management
- Telephony
- Automatic Time Tracking
- Blueprint – Basic Process Management
- Round Robin Ticket Assignment
- Agent Collision
- Tasks, Events & Call Activities
- Ticket Templates
- Private Marketplace Extensions
- SLA Dashboards
- Ticket Sharing
- Mobile SDK
- 24×5 Chat Support
- Add-On ( ₹300/Light Agent)
Enterprise – $45/agent/month (billed monthly) or $35/agent/month (billed annually) plus tax, as applicable All Professional features plus:
- Live Chat
- Zia – Artificial Intelligence (Beta)
- Help Center Customization
- Multi-brand Help Center
- Advanced Process Management
- Custom Functions
- Multi-level IVR
- Global Reports & Dashboards
- Scheduled Reports
- Contract Management
- Validation Rules
- Field Watching
- Multiple Business Hours & Holidays
- Role-based Data Sharing
- 50 Light Agents
- Add-On ( ₹300/Light Agent)
Integrations
Zoho Desk integrates with the following business systems and applications:
- Zoho CRM
- Zoho Reports
- Zoho Projects
- Zoho Creator
- Salesforce
- Microsoft
- Customer Thermometer
- Twilio
- G Suite
- RingCentral
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CoffeeRocket, WesTel International, Hibner
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
Zoho Desk Comparisons
Popular Zoho Desk Alternatives
If you are still having second thoughts about which software will perform best for your business it might be a good idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular each service is and how large is its online presence.For instance, if you check Auros LinkedIn page you’ll learn that they are followed by 1152 people. In case of Zoho Desk the number of followers on their LinkedIn page is 47295.
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