What is better Atlassian Confluence or SignalZen? Getting the proper Customer Support Software product is as simple as evaluating the solid and weaker functionalities and terms offered by Atlassian Confluence and SignalZen. Here you can also match their general scores: 9.1 for Atlassian Confluence vs. 8.0 for SignalZen. Or you can verify their general user satisfaction rating, 98% for Atlassian Confluence vs. 97% for SignalZen.
We suggest that you spend some time to analyze their differences and decide which one is the better choice for your organization. Likewise, remember to take into account your company’s or industry’s special situation, such as, a multilingual solution for a global team or a mobile platform to help you work on the go.
If you need to quickly find the best Collaboration Software according to our experts we advise you take a look at the following products: Smartsheet, monday.com, Wrike.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
SignalZen is a chat platform that allows customer support teams and staff to engage with website visitors through real-time chats that can be created, tracked, and handled from Slack and mobile devices.
It may not always be sufficient to just compare Atlassian Confluence and SignalZen against each other. Even though useful functionalities, cost and user experience are all important and should be considered when making a final decision, you should also check out the recognition and awards claimed by every product. Very often a less popular product may turn out to be a good choice that was a winner of many industry awards such as our Great User Experience Award which shows that regardless of smaller market presence it’s a significant rival to the services that dominate the market.
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