What is better Atera or HP Service Manager? Finding the perfect Help Desk Software product is all about evaluating various solutions and figuring out the top application for your specific needs. Our exclusive process provides you with an instant look at the general rating of Atera and HP Service Manager. For all round quality and performance, Atera scored 9.0, while HP Service Manager scored 8.3. On the other hand, for user satisfaction, Atera earned 100%, while HP Service Manager earned 84%.
Below it's also possible to check their characteristics, terms, plans, etc. to find out which program will be more suitable for your situation. One key feature to check is whether the app lets you to toggle on/off limitations on different types of users to limit the exposure of any sensitive business data.
Those of you who are pressed for time or need a IT Service Software recommendation from our team may want to investigate these top choices for this year: Freshservice, Zendesk, LiveAgent.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
In the event you are still having second thoughts about which solution will perform best in your case it might be a sound idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular a given service is and how wide is its online presence. For instance Atera Twitter account has currently 570 followers. At the same time HP Service Manager Twitter is followed by 36876 users.
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