What is better Atera or HP Service Anywhere? There are numerous Help Desk Software products in the market right now. The ideal way to find out which one fits your needs best is to evaluate them side by side. For instance, here you can assess Atera and HP Service Anywhere for their overall score (9.0 vs. 8.1, respectively) or their user satisfaction rating (100% vs. 97%, respectively).
You can also check their individual modules and pricing terms as well as other valuable details below. When matching products make sure you compare their similar capabilities and mark their distinctive elements to have a clearer picture of both deals. Similarly, bear in mind to check non-core issues like security, backup, usability, and helpdesk support.
We know that not all businesses have enough time to examine a large number of various services, so we created a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: Freshservice, LiveAgent, Zendesk.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:
IT service desk that’s easy to use, administer, and configure
Data consolidated from all sources to solve and prevent user problems
Context-aware search that enables employees to help themselves
Powerful analytics to identify potential issues before they become problems
In case you are still having doubts about which service will be best for your company it may be a good idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular every product is and how large is its online presence. For example Atera Twitter profile has currently 570 followers. At the same time HP Service Anywhere Twitter is followed by 2100 users.
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