What is better Atera or CRMdesk? With different functions, pricing, conditions, and more to compare, choosing the best Help Desk Software for your company is challenging. But making use of our system, it is simple to match the features of Atera and CRMdesk together with their general score, respectively as: 9.0 and 8.0 for overall score and 100% and N/A% for user satisfaction.
You can also compare them feature by feature check out which software is a more suitable fit for your business. Remember to get a trial version first before getting a plan to experience how the solution works in real scenarios.
We know that not all businesses have the time to test dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: Freshservice, Zendesk, LiveAgent.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
In the event you continue having second thoughts about which service will be best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular every app is and how extensive is its online presence.For example, if you look at Atera LinkedIn page you’ll find out that they are followed by 981 people. In case of CRMdesk the number of followers on their LinkedIn page is 0.
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