What is better Asterisk or Freshdesk Contact Center? If you need to have a convenient way to decide which Business Phone Systems product is better, our proprietary system gives Asterisk a score of 8.5 and Freshdesk Contact Center a score of 9.2 for general quality and performance. In addition, Asterisk is rated at 97%, while Freshdesk Contact Center is rated 100% for their user satisfaction level.
You can also evaluate their product details, including features, tools, options, plans, prices, and many more. See if the application can customize at least part of its processes to guarantee it fits your own business procedures.
At this time, the top solutions in our Business Phone Systems category are: RingCentral, Comcast Business VoiceEdge®, Axon Virtual PBX.
Asterisk integrates with the following business systems and applications:
Tenfold
Bpm online CRM
Apptivo CRM
AmoCRM
InfoFlo
Vtiger CRM
SysAid
Oreka TR
Atmos
AuguTech
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
the Ounce
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative, open-source framework designed by Digium for developers looking to create ground-breaking video, voice, and text solutions for small, medium, and large organizations.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Every time you compare different Business Phone Systems solutions you shouldn’t just study their list of features and available pricing packages. Pay attention to the fact that the service should be meeting your requirements and company so the more flexible their offer the better. Check what platforms are supported by Asterisk and Freshdesk Contact Center and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this could be a deal breaker for many businesses.
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