AnswerCart
vsHiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Discussions type
- Rich media content & advance editor
- Seamless sign-Up
- Tags and Categories
- Auto-Suggest Tags
- Customizable side-sections
- Deep linking
- Web notification
- In-App Notification
- Email notification
- Detailed user profile
- Gamification
- Personalized Homepage
- Bulk Emailing
- Base theme & layout
- Design panel
- CSS and HTML Customization
- Optimized for Mobile
- Flood Control
- Peer Moderation
- Different user roles
- Edit, hide, close & close
- Word suppression
- No-Follow Links
- Developer Tools
- Admin Panel
Pricing Info
Pricing Info
AnswerCart offers the following basic and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Basic – $99/month or $999/year
- Up to 200K monthly page views
- All features included
- Unlimited community users
- Unlimited staff users
- SSL
- In-app integration supported
- Global CDN
- Customizable themes & layouts
- Migration supported
Business – $149/month or $1,499/year
- Up to 500K monthly page views
- All features included
- Unlimited community users
- Unlimited staff users
- SSL
- In-app integration supported
- Global CDN
- Customizable themes & layouts
- Migration supported
VIP – Custom Enterprise Pricing
- Custom page views
- All features included
- Unlimited community users
- Unlimited staff users
- SSL
- In-app integration supported
- Global CDN
- Customizable themes & layouts
- Migration supported
Integrations
Integrations
AnswerCart integrates with the following applications and more:
- Zendesk
- Google Analytics
- Google Translator
- Salesforce
- Zoho
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AnswerCart help companies build modern, intuitive & elegant community forums on their website. The software reimagined how community forums should look like & have included some really cool features like personalized home pages, advanced editor, gamification, multi-channel notifications, user-driven moderations, auto-answer APIs, auto-distribution APIs, etc.
Company Email
salil@answercart.com
Contact No.
Company's Address
AnswerCart
#470/147, 3rd Floor, 5th Main, HSR Layout Sector 7
Bangalore, 560102, Karnataka
India
AnswerCart Comparisons
Popular AnswerCart Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
No Collaboration Software will be perfect enough to cover all the needs of a specific team. Though main features of AnswerCart and Hiver should matter you should also thoroughly explore the integrations offered by every product. Very often your team will already be using other types of B2B software in your company and it’s always more beneficial to go with apps that integrate well with each other. With that approach you can be certain of a smooth exchange of information between your teams and apps, which can considerably reduce time devoted to migrating between one product and the next.
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