Aloware
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omnichannel Engagement
- Auto Dialer
- Local Phone Numbers
- Click-to-Call & CTI
- Smart Queuing
- IVR Tools
- Call Dispositions
- 2-Way SMS & MMS
- Voicemail Drop
- Fax Messaging
- Automated Emails
- Workflow Automation
- Drip Campaigns
- Automated Follow-ups
- Interest Generation
- Keyword Detection
- Skill & Performance-Based Routing
- Shared Team Inbox
- Custom Tags & Filters
- CRM App Integration
- Instant Logs
- 2-Way Data Sync
- CRM Screen Pop-up
- Incoming Call Alerts
- Reports & Analytics
Pricing Info
Pricing Info
Aloware is sold through a pay-per-user subscription model. Here are the available enterprise pricing plans you can choose from:
iPro – $45/user/month ($35 if billed yearly)
- Minimum of 3 users
- Maximum of 5 callers in queue
- 1 local number
- Unlimited storage
- Custom greetings
- Routing based on business hours
- IVR tree generator
- Custom call hold music
- Cold transfer
- Warm transfer
- Unlimited ring groups
- Call cascading
- Round Robin call routing
- Simultaneous ring
- Number blacklisting
- Extensions
- Unlimited number of concurrent calls
- Forward-to-mobile
- Voicemail via email
- Desktop alerts
- ACW (After-call work)
- Shared contact lists
- Tagging
- Conference call
- Unlimited call recordings
- Dashboard
- Call logs
- Analytics
- Reports
- Call transcripts
- Maximum of 5 sentiment detections
- Keyword analysis
- Mini CRM system
- Maximum of 5 historical data analytics
- Mobile applications
- Full access to API
- CRM integrations
- Support via phone, email, help center & VIP hotline
- Maximum of 10 1-on-1 onboarding sessions
- Maximum of 5 SLAs
uPro – $70/user/month ($50 if billed yearly)
- Minimum of 5 users
- Unlimited number of callers in queue
- 1 local number
- Unlimited storage
- International numbers
- Custom greetings
- Routing based on business hours
- IVR tree generator
- Smart queuing
- Custom call hold music
- Cold transfer
- Warm transfer
- Queue callback
- Voice-supported IVRs
- Issue handling via text
- 3 ring groups
- Call cascading
- Round Robin call routing
- Simultaneous ring
- Number blacklisting
- Extensions
- Maximum of 10 concurrent calls
- Forward-to-mobile
- Voicemail via email
- Desktop alerts
- ACW (After-call work)
- Shared contact lists
- Tagging
- Conference call
- Unlimited call recordings
- Dashboard
- Call logs
- Call whispering
- Call monitoring
- Call barging
- Custom filters
- Analytics
- Reports
- Automated workflows
- Conditional statements
- Missed follow-ups
- Call transcripts
- Unlimited sentiment detections
- Keyword analysis
- Mini CRM system
- Unlimited historical data analytics
- Mobile applications
- Full access to API
- CRM integrations
- Support via phone, email, help center & VIP hotline
- Unlimited 1-on-1 onboarding sessions
- Custom SLAs
xPro – $90/user/month ($70 if billed yearly)
- Minimum of 5 users
- Unlimited number callers in queue
- 1 local number
- Unlimited storage
- International numbers
- Custom greetings
- Routing based on business hours
- IVR tree generator
- Smart queuing
- Custom call hold music
- Cold transfer
- Warm transfer
- Queue callback
- Voice-supported IVRs
- Issue handling via text
- Intent detection
- 3 ring groups
- Call cascading
- Round Robin call routing
- Simultaneous ring
- Number blacklisting
- Extensions
- Maximum of 10 concurrent calls
- Forward-to-mobile
- Voicemail via email
- Desktop alerts
- ACW (After-call work)
- Shared contact lists
- Tagging
- Conference call
- Auto dialer
- Unlimited call recordings
- Dashboard
- Call logs
- Call whispering
- Call monitoring
- Call barging
- Custom filters
- Analytics
- Reports
- Automated workflows
- Conditional statements
- Missed follow-ups
- Call transcripts
- Unlimited sentiment detections
- Keyword analysis
- Mini CRM system
- Unlimited historical data analytics
- Mobile applications
- Full access to API
- CRM integrations
- Support via phone, email, help center & VIP hotline
- Unlimited 1-on-1 onboarding sessions
- Custom SLAs
Integrations
Integrations
Aloware integrates with the following:
- Salesforce Service Cloud
- Salesforce Sales Cloud
- Pipedrive
- Hubspot
- Guesty
- Help Scout
- Zoho
- Google Ads
- Slack
- Zapier
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Urban Immersive, Express Trucking Group, RocktOffr
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Aloware is a contact center app that lets teams and agents seamlessly engage with prospects and customers through various channels to create meaningful relationships.
Company Email
hello@aloware.com
Contact No.
Company's Address
Zynpass LLC dba Aloware
16060 Ventura Blvd., Suite 110, P 209, Encino, California 91436
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Inventory management
- Customer and sales management
- Menu management
- Supplier and logistics management
- Table planning
- Business analytics and reporting
- Promotions and marketing capabilities
- Database management
- Customer profiling
- Quotations management
- Customer relations
- Order tracking
- Promotions and digital marketing
- Stock forecasting
- Bills and receipts generation
- Advanced and flexible checkout options
- Shift and staff management procedures
- Custom sales
- Recipe management
Pricing Info
POS Terminal ($29/month after first year of free use)
- Delivery Workflows
- Menu setups and groups
- Taxes and subcharges setups
- Basic add-ons and modifiers
- Sales and cash management features
- Reporting and analytics
- 100 menu item limit; 1000 transactions limit per month; 200 POS sales per day; 1000 basic CRM records
- 1 iPad POS terminal license
- Basic CRM
- 3 Multiple Staff accounts
- Chat support
- Remote troubleshooting
- Staff access levels management
- 2 hours co-browsing onboarding training
Sales PRO ($59/month)
- Delivery workflows
- Menu setups and groups
- Taxes and subcharges setups
- Custom and invoicing for banquets and catering
- Cash and sales management
- Reporting and analytics
- 300 menu items limit; 10,000 transaction limit per month; 500 POS sales per day; 1000 basic CRM records
- Capacity for multi-outlet support
- 2 iPad POS terminal licenses
- Basic CRM
- Chat and phone support
- Staff access levels management
- 5 hours co-browsing onboarding training
Sales Pro+ ($99/month)
- Delivery Workflows
- Menu setups and groups
- Taxes and subcharges setups
- Basic add-ons and modifiers
- Sales and cash management features
- Reporting and analytics
- 300 menu items limit; 10,000 transaction limit per month; 1000 POS sales per day; 1000 basic CRM records; 200 preparation limit
- Capacity for multi-outlet support
- 2 iPad POS terminal licenses
- Complete inventory management module, including databases, multiple suppliers and products, purchase others, stocktaking and forecasting, food calculations, and tools for promotion
- Basic CRM
- Chat and phone support
- Staff access levels management
- 10 hours co-browsing onboarding training
Integrations
No information as to specific integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A versatile and compact restaurant management software that seamlessly integrates sales and customer invoicing.
Company Email
Contact No.
Company's Address
W Cloud Systems Pte. Ltd.
21 Duxton Hill
Singapore 089604
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Both Aloware and Waitré were reviewed by a team of independent SaaS experts who conducted a thorough analysis of all key elements of every service. Their ultimate rating was calculated by means of unique SmartScore algorithm that gives an individual partial score to every element including: main features, customer support, mobile support, security, client satisfaction and reviews in other media. We realize useful features are not the only aspect important to a company so we do our best to pay attention to all sides of a software before coming up with its final rating.
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