LiveHelpNow
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- PDF Guides
- Video Tutorials
- Ticket Support
- Live Support
- Community
- FAQ
- Knowledgebase
- Troubleshooting
- News
- Events
- Feedback
- Category
- Tickets
- Content
- Article Management
- FAQ Management
- Tutorial Management
- Forum
- Live Chat
Pricing Info
Pricing Info
AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A popular PHP Ajax web-hosted help desk service that offers businesses with support capabilities that do not disrupt workflows.
Company Email
info@ajsquare.com
Contact No.
Company's Address
The Lords Garden,
1-12, Villacheri Main Road, Villacheri
Madurai 625006
TamilNadu, India
AJ Help Desk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Capture call back requests
- Create customizable surveys
- Create promotional ads
- Custom information feed
- Export chat history and all other reports
- Exportable ticket transcripts
- Full email and ticket management
- Hot leads and customer lists
- Instant language translation
- Knowledge base publication
- Monitor agent performance
- Real-time visitor monitoring
- Record call logs
- Reporting and analytics
- Self-service web portal
- Social insights
- Ticket status updates
- Training documentation and best practices
- Visitor action triggers
Pricing Info
Here are the prices of LiveHelpNow’s products:
Monthly Plan:
- Live Chat: $ 21 per agent
- Email-Ticket Management: $ 21 per agent
- Knowledge Base: $ 21.00 per agent
- Call Management: $ 9.00 per agent
They offer a 30% discount if you avail 3 or more products. This makes the total cost to $50.40 per month per agent for all 4 modules.
Big teams are offered with an enterprise plan for an additional $15 per agent for each month.
Integrations
Out of the box, LiveHelpNow integrates with the following applications:
- Google Analytics and Adwords
- Join.me Cobrowsing
- SalesForce CRM
- Webhooks
- MailChimp
- HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Company Email
Contact No.
Company's Address
520 Evan St, Suite #2, Bethlehem, PA 18015
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Both AJ Help Desk and LiveHelpNow were evaluated by a panel of independent SaaS experts who conducted a thorough study of all core elements of each app. Their final rating was prepared with unique SmartScore model which gives a separate partial score to every factor such as: main functionalities, client support, mobile support, security, customer satisfaction and market presence. Here at FinancesOnline we realize useful features are not the only factor important to a business so we make an effort to pay attention to all aspects of a product before coming up with its final rating.
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