What is better AireContact or QueueMetrics-Live? With various functionalities, pricing, conditions, and more to evaluate, finding the right Communications Software for your business is hard. But making use of our system, you can easily match the features of AireContact and QueueMetrics-Live including their general SmartScore, respectively as: 6.9 and 8.0 for overall score and N/A% and N/A% for user satisfaction.
You can also assess them feature by feature and find out which application is a more effective fit for your company. Keep in mind to use a demo first before getting a plan to experience how the program can benefit you in real setting.
Users who don't have much time or need a recommendation from our experts may want to take a look at these top choices for this year: .
Point One Mortgage, AppointMate, LLC., AccessDirect, Inc.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
All interactions, from inbound and outbound calls to emails, chats, social feeds, faxes, or web call backs are streamed into a multimedia blended queue.
QueueMetrics-Live integrates with the following business systems and applications:
Asterisk PBX
Wombat Dialer
CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
No Communications Software will be perfect enough to cater to all the needs of a business. While main features of AireContact and QueueMetrics-Live should matter you should also thoroughly study the integrations supported by every app. In many cases you will already be making use of some other B2B software in your company and it’s always wiser to opt for apps that integrate well with each other. If you do that you will be able to be certain of a smooth transfer of data between your teams and apps, which can considerably reduce time devoted to migrating between one product and the other.
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