TeamViewer
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Voice Inbound and Aoutbound
- Automatic Outbound
- Web Chat
- Fax as Email
- Voice Mail
- Web Callback (Click2Call)
- SMS
- Multi-Channel Phone Book
- Blended Call Center
- Social Media Customer Care
- Hosted Contact Center Platform for Service Providers
- Applications
- Call Center Application Portal
- Agent Application
- Real-time Wallboard
- Supervision Tool
- Reporting Tools
- Management Tools
- Telephony Features
- Multi-Channel Communication Features
- Multi-Channel ACD Routing
- Supervision Features
Pricing Info
Pricing Info
Pricing available by quote. Contact AireContact directly for more pricing details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Point One Mortgage, AppointMate, LLC., AccessDirect, Inc.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
All interactions, from inbound and outbound calls to emails, chats, social feeds, faxes, or web call backs are streamed into a multimedia blended queue.
Company Email
sales@airecontact.com
Contact No.
Company's Address
6060 Sepulveda Blvd, Suite 220, Van Nuys, CA 91411, USA
AireContact Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Remote Support
- Remote Administration
- Remote Access
- Home Office
- Online Meetings
- Online Presentation
- Training Session
- Online Teamwork
- Chat and nudge
- Push text to device clipboard
- Push and pull Wi-Fi settings
- Pull system log files
- See a list of all installed apps
- Real-time screen sharing
- Secure connection
- User management
- Log every support connection
- Web-based connections
- Central setting policies
- Service queue with session codes
- Customer modules with your own corporate design
- IT management with ITbrain™
Pricing Info
Teamviewer is available as a downloadable software with varying one-time license fees:
Free – for personal, non-commercial use or as a trial version for business users.
Business – $749
- Unlimited endpoints
- Single-user license
- Device management
- Customizable customer modules
- Meetings & Presentations
- PC2PC, Mobile2PC
- Wake-on-LAN
Premium – $1,499
- Unlimited endpoints
- All Business features, plus:
- Multi-user (floating) license
- Device and user management
- Customizable customer modules
- Meetings & Presentations
- PC2PC, Mobile2PC
- Wake-on-LAN
- User connection reporting
- 1 channel (concurrent user)
- Additional channels available (extra charge)
Corporate – $2,839
- Unlimited endpoints
- Everything in the Premium plan +
- Multi-user (floating) license
- Device and user management
- Customizable customer modules
- Meetings & Presentations
- PC2PC, Mobile2PC
- Wake-on-LAN
- User and device connection reporting
- 3 channels (concurrent users)
- Additional channels available (extra charge)
- Mass deployment
- 12 months of priority service
Integrations
TeamViewer supports integrations with the following business systems and applications:
- Microsoft Outlook
- JIRA
- Spiceworks
- ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Company Email
support@teamviewer.com
Contact No.
Company's Address
TeamViewer GmbH
Jahnstr. 30
73037 Göppingen
Germany
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Almost as essential as features and user support level are pricing options given by AireContact and TeamViewer. While cost should not be the only element it’s surely a key thing to think about. You should look for a flexible pricing package that can be matched with your company size and effortlessly scaled up every time your company expands. Be sure that you don’t select pricing plans that have extra features that you won’t find useful and always try to contact with the vendor directly as big companies can often count on discounts. You should also give a chance to a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to invest any money and provides you with a solid overview of what it’s like to work with AireContact and TeamViewer.
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